Content Moderator, Remote Job

• ? 21k-23k USD per year (or local currency equivalent), full time contractor contract

• ?Fully remote working from LATAM!
• ?Working with globally recognisable brands in US Entertainment
• ? Working with the latest hardware, tech stack and tools
• ????? Access to benefits (country dependent ? )
• ? 830am - 5pm PT Monday to Friday with the possibility of working the occasional weekend shift
• ABOUT STORM IDEAS
• Founded in 2008, we are an international team with our home office based in Edinburgh, that works with incredible clients all over the world, particularly in the US TV industry.
• Whether it's developing our own products, producing engaging social content en masse, or designing and delivering services to help our clients work more efficiently, our work is varied, exciting and at the very forefront of the latest technology and trends.
• Currently, we are a growing team of 175 people, but still looking for new colleagues who make an impact and believe in the same ideas and values as we... do.
• If the idea of a fast-paced, dynamic role with tonnes of opportunity for change, responsibility and innovation sounds exciting to you, then read on!
• RESPONSIBILITIES
• What can you expect?
• ? Reviewing fan activity on official US TV network social accounts, including Facebook, Instagram, Twitter, TikTok and more
• ? Recommending any actions needed on user's comments and messages, in accordance with our client's moderation guidelines
• ? Fully immersing yourself in all aspects of each TV show, e.g. show announcements, social accounts, fan culture
• ? Analysing fan sentiment for client reports
• ? Moderating fan-written movie reviews on a high traffic app
• ? Providing email support to users of a high traffic app
• ? Monitoring and replying to app store reviews for a high traffic app
• ? Reviewing entries to various sweepstake competitions
• QUALIFICATIONS
• What's important to us
• ? High level of attention to detail
• ? Experience using various social media platforms
• ? Excellent understanding of grammar, punctuation and written English in general
• ? Resilience when faced with negativity online
• ? Experience with content management systems
• ? Strong work-ethic and self-motivation
• ? Ability to work well within a team and balance a shared task load
• ? A friendly and enthusiastic demeanour
• ? A love of TV shows
• As long as you possess smarts, attention to detail and enthusiasm, please still apply.
• YOUR WORKING ENVIRONMENT
• Modern Tech Stack
• We use the latest tools, hardware and methodologies across our teams. We're always on the look-out for new ways of working and ensure everyone is setup with enough hardware firepower to excel, Windows or Mac.
• Agility & Openness for Ideas
• We actively encourage the entire team to share their ideas, with that in mind we regularly adopt and implement suggestions across the company, you're the specialist here!
• Operating with the agility of a high growth start-up, alongside the support you can expect from a larger organisation means we encourage quick decision making and a responsive, adaptive culture.
• Outstanding People
• We believe that great teams are built by a mixture of personality and skills, we're an international team with more than 125 people onboard and we're looking for people with a passion for what they do - just be yourself!
• Flexibility'Your working hours will be 830am - 5pm PT Monday to Friday with the possibility of working the occasional weekend shift.
• Joining us means becoming an integral part of the whole team no matter where we're physically working, we have a number of initiatives to create a team environment regardless of geographic location.
• PAYMENT
• $21,000-$23,000 USD per year, depending on experience and skills.
• CONTRACT TYPE
• Permanent / Full time. Either in our Edinburgh office or remote remote working from the UK or LATAM.
• RECRUITMENT PROCESS
• First, you will receive questions to self-record a video response.
• We will then invite you to an interview (60 minutes via MS Teams). During the meeting, Nicola, our Head of Content Services, and Bekah, our Content Services Manager, will get to know you and try to understand if you'd be a good fit for the role, and at the same time answer all your questions.
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