[Remote] Temporary - Data Entry Clerk

Note: The job is a remote job and is open to candidates in USA. Crawford & Company is building a strong talent community for future opportunities in Data Entry. The Temporary Data Entry Clerk will enter and verify claim-related data, review mobile app transcriptions, and communicate with team members while meeting workflow deadlines.

Responsibilities

• Complete the data entry of lists, ensuring accuracy and completeness
• Complete the review/revisions of mobile app transcribed entries
• Ensure ongoing communication with other team members on the progression of the data entry and pricing of contents
• Ensure ongoing communication with Content Claims Specialists
• Adhere to workflow deadlines
• Document and upload pertinent claim-related information and maintain detailed notes in the relevant systems
• Make any necessary changes immediately after the Quality Assurance review
• Complete/submit detailed work/time logs on a daily basis, for all claims processed
• Perform any other related duties that may be assigned from time to time

Skills

• A Secondary School diploma
• Prior experience in data entry, retail, transcription, or customer service roles
• Be able to provide an adequate workspace, free of noise
• Reliable, high-speed internet service and personal computer or laptop running on Windows 10 or 11 (No Mac or Chromebook)
• USB wired headset and working webcam
• Strong technical skills (MS Office/Outlook, online research for accurate pricing of items, typing, accurate data editing, etc.)
• Strong attention to detail
• Ability to collaborate with other team members
• Outstanding communication skills, both written and verbal
• Ability to communicate effectively verbally and in writing in English
• Must be highly organized and able to multi-task
• Exceptional time management skills
• Self-starter, able to work independently and unsupervised
• Demonstrated ability to adapt to change and new technology
• Willingness to learn and continuously improve

Benefits

• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion

Company Overview