[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Allied Benefit Systems is a company that specializes in managing self-funded group health plans. They are seeking an Account Manager who will oversee an assigned book of clients, ensuring their satisfaction and managing communications between clients and various departments.

Responsibilities

• Act as the liaison between the employer and broker, Client Executive, and various Allied departments involved in administering self funded group health plans
• Provide communication regarding industry and legislative updates and ACA compliance
• Manage and resolve escalated employee issues
• Conduct quarterly meetings to review plan performance, build client relationships, and ensure overall satisfaction leading to client retention
• Communicate changes internally regarding benefit plan design, financial information, and vendor partner changes
• Prepare and host employee presentations, employer portal training, and executive summary report reviews
• Troubleshoot, identify, and improve internal processes with various Allied departments
• Produce and analyze ad hoc reporting when requested from a client, broker, or Client Executive
• Help facilitate the renewal of existing cases by managing claims, producing updated plan documents, and project managing open enrollment for current employer groups
• Cross sell various Allied solutions to existing clients
• Other duties as assigned

Skills

• BA/BS or equivalent work experience required
• At least three years' experience in an account management role required
• Excellent working knowledge of employee medical benefit plans required
• Excellent written and verbal communication skills
• Intermediate level work experience with Microsoft Office, Word, Excel, Access, and PowerPoint software applications
• Public speaking and an ability to present benefits and compliance
• Organized
• Experience with group health insurance and self funded health plans preferred
• Life and Health Insurance Producers license preferred

Benefits

• Medical
• Dental
• Vision
• Life and Disability Insurance
• Generous Paid Time Off
• Tuition Reimbursement
• EAP
• Technology Stipend

Company Overview