[Remote] ServiceNow Risk Engineer
Note: The job is a remote job and is open to candidates in USA. CVS Health is a company committed to enhancing health care experiences for individuals. They are seeking a ServiceNow Risk Engineer responsible for developing and integrating ServiceNow IT Risk Management solutions while collaborating with various stakeholders to ensure effective risk management and service delivery.
Responsibilities
- Deep understanding of the TPRM and IRM modules of ServiceNow to advise on quality solutions to business needs
- An independent self-starter, with the ability to work as part of a team of engineers
- Ability to translate stories into code using best practices that reduce technical debt on the platform
- Vision to guide the product through automation and AI-assistance, where applicable
- Triage, investigate, and resolve issues in accordance to enterprise SLAs
- Development of approved stories in bi-weekly sprint cadences
- Presenting non-standard technical solutions in architecture boards for approval
- Refining technical requirements of new stories prior to development
- Assisting in code and peer review of other team member stories
- Ensuring production delivery during releases
- Defect remediation in response to upgrades, incident tickets, and other unplanned events
- Thought leadership for aligning to leading product practices
Skills
- 5+ years' experience with the capabilities below:
- ServiceNow IRM (Integrated Risk Management) and/or TPRM (Third‑Party Risk Management) products
- ServiceNow IRM modules, including Risk Management, Policy & Compliance, Issues Management, Audit Management, and Third‑Party Risk Management workflows
- Developing risk, compliance, audit, security, and vendor‑risk requirements into stories aligned to ServiceNow out‑of‑the‑box capabilities
- Experience working closely with ServiceNow developers or architects on configuration decisions
- Regulatory and risk frameworks that commonly drive IRM/TPRM implementations (e.g., SOX, SOC, HIPAA, GDPR, operational resilience, vendor cybersecurity risk)
- ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist – IRM or TPRM
- Experience supporting highly regulated environments (e.g., healthcare, financial services, insurance, or large enterprise risk programs)
- Microcertifications in ServiceNow AI, ITSM, ITOM, CMDB or other related disciplines
Benefits
- This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
- This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
- The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Company Overview
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