[Remote] Staff Product Manager - Professional Onboarding

Note: The job is a remote job and is open to candidates in USA. ShiftKey is a platform transforming healthcare staffing by connecting licensed professionals with facilities. They are seeking a Staff Product Manager to enhance the professional onboarding journey, focusing on accelerating the process from registration to first-shift readiness while incorporating innovative solutions.

Responsibilities

• Drive professional onboarding experience from registration and identity verification to credential collection and first-shift readiness
• Focus relentlessly on accelerating how fast a professional can move from signing up to actively and compliantly working on the platform
• Move beyond basic UI improvements by actively incorporating AI-native workflows and agentic solutions to solve manual, high-friction onboarding steps
• Act as the most demanding, well-specified consumer of our internal credentialing rules engine, ensuring onboarding gets what it needs to create a fast, clear, and confidence-building user experience

Skills

• 7-9 years in product management, with at least 3 years on marketplace or platform products with supply-side onboarding complexity
• Demonstrated success improving funnel conversion in credentialing-heavy, regulated, or compliance-driven environments
• Real-world experience designing and deploying AI agents or automated intelligence within production workflows
• Strong data instincts and the ability to connect onboarding throughput directly to business outcomes like supply liquidity and fill rate
• Proven ability to lead and deliver across ownership boundaries, working seamlessly with engineering, compliance, and peer product teams

Benefits

• Inclusive and collaborative work environment where all voices are valued.
• Hybrid-friendly office spaces designed to be fun and engaging.
• Comprehensive health, vision, and dental coverage.
• Benefits begin on your first day.
• Generous PTO and company-paid holidays, including flexible floating holidays.
• 100% 401(k) employer match up to 6%.
• Paid parental leave.
• Wellness support, including access to mental health resources.

Company Overview