[Remote] Senior Technical Writer

Note: The job is a remote job and is open to candidates in USA. Goods & Services is a product design and engineering company that addresses mission-critical challenges for large enterprises in regulated industries such as life sciences and financial services. They are seeking a Senior Technical Writer to develop comprehensive documentation strategies for their Mobile & Cloud platform programs, ensuring compliance with standards and collaborating with technical teams.

Responsibilities

• Collaborate with software engineers and product managers to document REST APIs, SDK workflows, and cloud-based architecture
• Maintain and organize internal technical knowledge bases using Polarion

Skills

• 4+ years technical writing experience, preferably developing highly-technical user documentation for advanced engineering customers
• Experience developing API and SDK documentation for the iOS and Android platforms
• Hands on experience with Polarion
• BA/BS in Technical Communications, Computer Science, Engineering, or related field
• Excellent written English skills
• Excellent verbal interpersonal skills
• Eagerness and aptitude to learn new technologies quickly
• Ability to contribute broadly to documentation structure and design
• Comfort with a changing, dynamic software development environment
• Able to handle high workload, multiple responsibilities, and tight deadlines
• Motivation to succeed while working independently
• Familiarity with content creation on Confluence or similar systems; experience with Arena
• Exposure / experience to AI tools to assist with documentation creation

Company Overview

Company H1B Sponsorship