[Remote] Engineering Manager, Integrations

Note: The job is a remote job and is open to candidates in USA. AirOps is the first end-to-end content engineering platform built for the AI era, currently experiencing hyper-growth. They are seeking an Engineering Manager for Integrations to lead the Integration Specialist team, enhance team throughput, and manage integration delivery while fostering strong partner relationships.

Responsibilities

• Run the Integration Specialist team: you set the bar, run the 1:1s, build the leveling rubric, and stand behind every commit the team makes. People grow here or you change something
• Team throughput as a real metric: you forecast capacity, manage queue depth, and drive integrations-per-specialist-per-quarter up quarter after quarter. The systems that get you there (tooling, templates, SOPs) are yours to build
• Integration delivery end to end: scoping, build, QA, handoff. You translate customer and partner needs into clean technical scope and represent integration realities — rate limits, deprecation risk, partner constraints — in every design review
• The integration portfolio as an ongoing business asset: usage, error rates, partner SLAs, incident response. You make the maintenance, deprecation, and version-upgrade calls with a clear cost/benefit view, not by default
• Partner relationships that matter: top integration partners run through you. Technical escalations, co-build conversations, co-marketing — you are the credible point of contact and you bring opportunities back for the commercial team to act on
• Integration-led deals with Sales, CS, and Product: feasibility calls, contract language, rollout, retention. When integrations are the thing standing between us and a deal, you are in the room and you have a point of view

Skills

• Experience managing a technical or technical-adjacent team, with evidence of leveling up junior members into senior operators
• Hands-on with integration craft: REST APIs, webhooks, OAuth, common iPaaS and middleware patterns. You can read code, hold your own in design discussions, and tell a customer config problem from a product bug fast
• You have built systems that compound team throughput before — tooling, templates, runbooks — and you can point at the before and after
• Comfort in both engineering reviews and partner conversations. You move from a technical escalation with a partner to a feasibility call with Sales without changing register
• Capacity-planning instincts: you know what the team can hold, what it should not commit to, and how to say no in a way that keeps the relationship intact
• Ownership mentality: scope does not constrain you, outcomes do
• Familiarity with one or more integration ecosystems: CRM, marketing automation, data warehouse, or vertical SaaS
• Partnership or BD experience, or having owned a P&L or budget line
• Experience standing up an on-call or rotation model for a growing integration portfolio

Benefits

• Equity in a fast-growing startup
• Competitive benefits package tailored to your location
• Flexible time off policy
• Parental Leave
• A fun-loving and (just a bit) nerdy team that loves to move fast!

Company Overview

Company H1B Sponsorship