[Remote] Senior TA Operations Specialist

Note: The job is a remote job and is open to candidates in USA. GitLab is the intelligent orchestration platform for DevSecOps, empowering organizations to enhance developer productivity and operational efficiency. The Senior TA Operations Specialist will manage the technology infrastructure for talent acquisition, including ATS configuration and AI automation, while ensuring compliance and governance standards are met.

Responsibilities

• Own the end-to-end configuration of the TA tech stack — including ATS stages, fields, picklists, scorecards, user access, and permissions
• Manage all tools configuration, maintenance, and core setup across the technology ecosystem
• Own all integrations across the TA stack — including build, monitoring, and incident response when integrations fail; serve as the primary point of escalation for integration errors and outages
• Design, build, and deploy end-to-end AI agents and automation workflows for recruiter-facing and enterprise TA use cases
• Own automation architecture and workflow mapping across the TA infrastructure layer
• Lead AI proposal triage — assessing feasibility, process impact, and candidate experience implications before approvals are granted
• Drive prompt engineering, model management, and ongoing performance monitoring for all deployed agents
• Lead the TA systems roadmap — owning evaluation, RFPs, and tech stack planning for the TA team
• Manage vendor relationships for all TA technologies
• Own tools configuration, maintenance, and integrations
• Lead legal and security reviews for AI tool proposals in coordination with the ATO and Enterprise AI teams
• Develop business cases for new AI tool investments and support Process & Enablement in evaluating non-AI tool needs
• Own AI governance framework and policy for the TA function — including bias auditing and fairness reviews for all AI tools and agents
• Lead data privacy and security compliance reviews for AI tools in partnership with Legal and Security
• Build and deliver AI-specific enablement curriculum and adoption programs for recruiters and TA stakeholders
• Author and maintain all AI-specific documentation, playbooks, and SOPs within the TA knowledge library
• Contribute AI agent performance data to TA dashboards and own AI performance reporting

Skills

• Demonstrated experience owning and configuring enterprise ATS platforms and HR/TA tech stacks including stages, fields, integrations, and user access management
• Hands-on experience building and deploying AI agents or automation workflows in an enterprise environment
• Strong understanding of prompt engineering, LLM behavior, and model performance monitoring
• Experience managing integrations across platforms — including diagnosing and resolving integration failures
• Familiarity with AI governance, bias auditing, and compliance frameworks
• A genuine curiosity about emerging recruiting technology — you bring ideas before you're asked
• Experience in recruiting operations, HR tech, or a related domain required

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Company Overview