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[Remote] Technical Program Manager

Worldwide Salaried Open

Note: The job is a remote job and is open to candidates in USA. AGS - American Gaming Systems is seeking a Technical Program Manager to oversee the delivery lifecycle within their Interactive engineering organization. This role involves managing roadmaps, coordinating cross-functional teams, and ensuring timely releases in a regulated iGaming environment.

Responsibilities

  • Partner with the VP of Interactive Systems, Systems Architect and engineering leads to build and maintain the Interactive engineering roadmap across platform, game, and infrastructure workstreams
  • Own quarterly planning cycles including capacity modeling, cross-team dependency mapping, and milestone definition across DevOps, Platform, Game Dev, and QA
  • Assessing technical feasibility of roadmap commitments in collaboration with Platform and DevOps leads, surfacing conflicts between business priorities and engineering capacity before they become delivery misses
  • Maintain a rolling 90-day delivery view with clearly defined owners, milestones, and risk flags visible to leadership
  • Maintain communication and roadmap status reports with remote teams in Europe and India
  • Lead requirements gathering across business stakeholders, operators, and internal engineering teams, translating product and compliance needs into clearly defined technical specifications and acceptance criteria
  • Own scope definition and change control, ensuring all scope changes are documented, assessed for impact, and approved before work begins
  • Work with architects, platform leads, and game developers to decompose initiatives into deliverable work with realistic effort estimates
  • Ensure requirements traceability from business objective through design, development, QA sign-off, and regulated market deployment
  • Serve as the coordination layer between Game Dev, Platform and QA, ensuring test plans, regression cycles, and certification timelines are built into delivery schedules from the start
  • Coordinate with DevOps and Platform teams on environment readiness, deployment windows, and infrastructure dependencies that affect game and feature delivery
  • Identify, track, and actively mitigate risks and blockers — escalating with recommended solutions, not just status updates
  • Lead retrospectives across teams and drive process improvements that measurably reduce delivery friction between Platform, Game Dev, and QA
  • Maintain project documentation including roadmaps, decision logs, risk registers, and change logs in Jira, Smartsheets and Confluence

Skills

  • 4+ years in a Technical Project Manager, Engineering Program Manager, or equivalent role managing cross-functional engineering teams
  • Demonstrated experience owning engineering roadmaps and delivery plans — not just tracking tasks against someone else's plan
  • Technical foundation sufficient to engage credibly with DevOps, platform, and software engineering teams — prior hands-on engineering, infrastructure, or QA experience strongly preferred
  • Experience coordinating delivery across multiple engineering disciplines simultaneously (e.g., platform/infrastructure, application development, and QA)
  • Proven ability to gather and document technical requirements from both technical and non-technical stakeholders
  • Experience managing projects with regulated delivery requirements or compliance-gated release cycles
  • Familiarity with CI/CD pipelines, cloud infrastructure concepts, and environment management as they relate to release coordination
  • Proficiency with Jira, Confluence, and related project tracking tooling
  • Bachelor's degree in Computer Science, Engineering, or related field preferred
  • PMI Certification and Agile Scrum Certification preferred
  • PMI-PMP, PMI-ACP, Agile CSM/CSPO, and/or SAFe Practitioner certifications
  • Experience working in regulated industries
  • Casino gaming experience
  • Experience with projects that involve both software and cloud development components
  • Experience working with Jira, Confluence, Smartsheet, and SharePoint

Company Overview

  • AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. It was founded in 2005, and is headquartered in Concord, Ontario, CAN, with a workforce of 501-1000 employees. Its website is http://www.playags.com.
  • Company H1B Sponsorship

  • AGS - American Gaming Systems has a track record of offering H1B sponsorships, with 14 in 2025, 6 in 2024, 7 in 2023, 3 in 2022, 5 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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