[Remote] Senior Manager, Client Accounting Operations

Note: The job is a remote job and is open to candidates in USA. Aprio is a Top 20 CPA and advisory firm with over 3,200 team members. They are seeking a Senior Manager for Client Accounting Operations to lead operational excellence and service delivery within the Technology CAS practice, ensuring high-quality client outcomes and supporting team development.

Responsibilities

• Serve as a senior point of accountability for a portfolio of Technology and eCommerce CAS clients
• Oversee delivery of recurring accounting services, close processes, and advisory‑support work to ensure accuracy, timeliness, and consistency
• Proactively manage client expectations, scope, risk, and service quality
• Coordinate with tax, advisory, and specialty service teams to deliver integrated client solutions
• Lead day‑to‑day operational execution for assigned teams and client portfolios
• Drive alignment across workflow, capacity, and delivery priorities
• Identify operational inefficiencies and implement process improvements to enhance scalability and service quality
• Serve as an escalation point for delivery, workflow, and resourcing challenges
• Support evaluation, rollout, adoption, and optimization of accounting, workflow, and reporting technologies
• Partner with internal stakeholders and vendors on demos, pilots, training, and implementation planning
• Ensure technology and process decisions align with long‑term practice strategy and client needs
• Support the evolution of Client Accounting Services toward forward‑looking advisory offerings
• Help define advisory service standards, deliverables, and internal expectations
• Enable teams to identify advisory opportunities and provide proactive, value‑added client insights
• Provide guidance, coaching, and support to team members across geographies
• Assist with onboarding, training, and ongoing development of new hires and interns
• Contribute to discussions around team structure, role clarity, and resourcing to support growth and sustainability
• Participate in practice‑level planning, initiative execution, and progress reviews
• Translate strategic objectives into clear, actionable plans with defined ownership and timelines
• Collaborate closely with practice leadership, operations, advisory, and technology partners

Skills

• Prior experience in Client Accounting Services
• Strong understanding of accounting operations, close processes, and service delivery models
• Proven ability to manage complex client relationships and internal stakeholders
• Experience driving process improvement and supporting technology adoption
• Strong organizational, communication, and problem-solving skills
• Ability to operate effectively in a fast-paced, evolving environment
• Experience supporting technology or eCommerce clients
• Exposure to advisory services (e.g., FP&A, dashboards, forecasting, analytics)
• Experience working with distributed or global teams
• Familiarity with modern accounting, workflow, and reporting platforms
• Operationally minded with strong execution focus
• Comfortable navigating ambiguity and driving clarity
• Collaborative leadership style with ability to influence without authority
• Detail-oriented while maintaining a strategic perspective
• Client-centric and solution-oriented

Benefits

• Medical, Dental, and Vision Insurance on the first day of employment
• Flexible Spending Account and Dependent Care Account
• 401k with Profit Sharing
• 9+ holidays and discretionary time off structure
• Parental Leave – coverage for both primary and secondary caregivers
• Tuition Assistance Program and CPA support program with cash incentive upon completion
• Discretionary incentive compensation based on firm, group and individual performance
• Incentive compensation related to origination of new client sales
• Top rated wellness program
• Flexible working environment including remote and hybrid options

Company Overview

Company H1B Sponsorship