[Remote] Intermediate AI-Enabled DevOps Engineer
Note: The job is a remote job and is open to candidates in USA. PointClickCare is a leading health tech company focused on delivering exceptional care through innovative cloud platforms. The Intermediate AI-Enabled DevOps Engineer will build and support cloud infrastructure and deployment pipelines for AI-enabled workloads, collaborating closely with senior engineers to implement best practices and improve system reliability.
Responsibilities
- Implement and maintain cloud infrastructure using infrastructure-as-code
- Support and improve CI/CD pipelines for application and ML workloads
- Operate containerized workloads in Kubernetes or managed container platforms
- Assist in rolling out platform improvements and infrastructure changes
- Automate repetitive operational tasks using scripts and tooling
- Assist with deploying and monitoring AI/ML workloads
- Use AI-assisted tools to improve Log analysis and alert triage, Incident investigation and documentation, Deployment validation and testing
- Participate in on-call rotations
- Respond to and help resolve environment & CI/CD pipeline incidents
- Monitor system health using dashboards, logs, and alerts
- Contribute to post-incident reviews and follow-up actions
- Follow and contribute to established DevOps standards and practices
- Document procedures, runbooks, and operational knowledge
- Strong interest and motivation to grow technical skills
Skills
- 2-4+ years of experience in DevOps, Cloud, SRE, or Infrastructure Engineering
- Experience with at least one cloud provider (Azure, AWS, or GCP)
- Scripting experience (Bash, Python, or similar)
- Infrastructure as Code (Terraform, IaC 2.0, or similar)
- CI/CD pipelines
- Containers (Docker) and Kubernetes concepts
- Monitoring, logging, and alerting tools
- Working knowledge of cloud infrastructure and Linux-based systems
- Proven experience with CI/CD, and containers
- Focus in reliability, scalability, and operational excellence
- Automation experience, reducing repetitive operational tasks
- Willingness to learn new tools and technologies, including AI-enabled platforms
- Openness to feedback and continuous improvement
- Ability to communicate clearly and ask good technical questions
- Bachelor's degree in Computer Science, Computer Engineering, or related technical field
- Advanced certifications (AWS/GCP/Azure professional-level, CKA, CKS, CISSP) are highly valued
- Demonstrated commitment to continuous learning
- 2+ years in healthcare technology or other highly regulated SaaS environments (financial services, government)
- Familiarity with AI-driven monitoring or AIOps tools
- Experience using AI-assisted development or operations tools
- Understanding of cloud networking and security fundamentals
- Experience supporting on-call
Benefits
- Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition … and more!
Company Overview
Company H1B Sponsorship