[Remote] Data Quality Manager

Note: The job is a remote job and is open to candidates in USA. Quest Resource Management Group is a full-service environmental consulting and management group focused on sustainability and recycling efforts. The Data Quality Manager oversees exception management processes and data quality, ensuring timely resolution and maintaining high standards while collaborating across departments.

Responsibilities

• Ensure data quality by developing, implementing, and refining processes for proactive front-end DUB and PO data integrity
• Reviews the business rules when updating the data warehouse or approving updates from Vendor Relations or Client Services
• Analyzes the updates and challenges the requester as needed
• Oversee accurate and timely updates in systems such as Smartsheet and the user interface, including but not limited to vendor CPIs, client CPIs, service level changes, cost-saving initiatives, and market alignments
• Collaborate with IT to identify and resolve data gaps and system inefficiencies
• Manage the entire exception lifecycle, from identification to resolution
• Process a high volume of exceptions in systems like Scan & Capture and Quest Core
• Research, track, and resolve exceptions effectively, understanding exception codes and their resolutions
• Review PO frequencies monthly prior to generation and validate revenue and cost data for closed markets
• Maintain up-to-date and accurate data in the data warehouse and Phaseware systems
• Organize, prioritize, and process a variety of documents, reports, and records with exceptional attention to detail
• Proactively review and recommend system and procedural improvements for greater efficiency
• Lead and manage the data quality team, ensuring workloads and projects are handled effectively
• Build strong relationships with vendors and colleagues across departments, including finance, accounting, client services, and vendor relations
• Provide problem-solving resources and innovative solutions for complex issues
• Communicate significant issues to the AP Manager, VR Manager, CS Manager, Director of Client Services, or VP of Client Services when guidance is required
• Directly supervise employees in accordance with organizational policies and applicable laws
• Responsibilities include: Interviewing, hiring, and training employees
• Planning, assigning, and directing work
• Evaluating performance and providing constructive feedback
• Addressing complaints and resolving issues
• Rewarding and disciplining employees as necessary
• Communicate effectively with vendors as needed
• Ensure consistent and prompt attendance
• Perform other duties and projects assigned to support business needs

Skills

• Bachelor's degree strongly preferred or related field or combination of related work experience and education required
• Management experience with direct reports preferred
• Mastered skills with Microsoft Office Skills (Excel, Word, Outlook, and PowerPoint)
• Experience with accounting systems, databases, and reporting tools (NetSuite, Phaseware, Scan & Capture, Quest Core, data warehouse)
• Properly prioritizes tasks within their day and manages time wisely where deadlines are consistently met
• Responds well in a dynamic and rapidly changing environment
• Flexible, uses critical thinking skills and open to learning new ideas/skills
• Ability to multi-task while maintaining data integrity
• Successfully manages and is willing to assist others as a team
• Proven self-starter with growth potential, attentive to detail, strong interpersonal skills with the ability to acquire needed information from various sources
• Ability to influence and work and communicate effectively with various levels of management
• Exceptional negotiating, analytical, planning, problem solving, organizational, and project management skills
• Experience in effectively working in a cross-functional environment, interacting with multiple departments
• Ability to work the hours to complete the duties of the role
• Consistent and reliable attendance and work ethic
• Process oriented
• Organized with strong attention to detail
• Excellent verbal and written communication skills
• Cooperative and willing to assist others
• Strong interpersonal skills with a customer service attitude
• Positive attitude and team player
• Able to work independently with minimal guidance and as part of a team
• Self-starter with growth potential

Benefits

• Medical/Dental/Vision
• 401(k) Plan
• Life and STD
• Company paid Life, Short term disability plan (voluntary employee-paid LTD is offered)
• Eligibility for health and life insurance plans: 1st of month following date of hire
• Remote/hybrid work environment
• 401k plan with employer match
• Employee Stock Purchase Plan
• Paid Holidays, Vacation and Sick time
• Quarterly recognition program

Company Overview