Data Specialist

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team! JOB DESCRIPTION: SUMMARY OF POSITION With a multidisciplinary team of psychiatrists, psychologists, licensed clinical social workers, licensed chemical dependency counselor, case managers, and veteran outreach workers, the clinic offers high-quality, evidence-based, and personalized outpatient mental health treatment tailored to meet the specific needs of veterans, particularly those from the Iraq and Afghanistan wars, and their families. The Cohen Clinics at Centerstone hold a multi-state footprint and the Data Specialist will work across these sites/states. Under the general direction of the Data Director, the Data Specialist is responsible for managing designated administrative tasks that include the daily coordination of Electronic Health Record data entry, correction and reporting, help desk support, and data related staff training. ESSENTIAL DUTIES & RESPONSIBILITIES Attends and contributes to meetings and communications between internal and external partners for tasks related to policies and procedures for data quality, network reporting, new staff EHR training/orientation, and general EHR troubleshooting and functionality updates. Reviews and facilitates corrections to service orders, progress notes, measures, and other clinical documentation completed in error. Provides general helpdesk assistance to all clinics, specifically related to Electronic Health Record functionality issues and data error corrections. Provides data/documentation error correction portions of EHR training sessions for new and existing staff and works with clinic administration to schedule training sessions and improve training content for a comprehensive, valuable new hire EHR training and orientation. Fulfills other billing, documentation, and client records data specific tasks as assigned by Data Director. Presents a professional image, maintaining a calm, professional manner in all interactions with consumers and colleagues. Performs other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES Strong written and verbal communication skills, poise and professionalism to handle high volume and fast paced environment. Ability to work independently in remote setting. Typing, filing, and general office skills. PC literate with knowledge of MS software. Willingness to learn new functions. Prior experience within the military community and/or veteran administrative organizations. Strong consultative abilities, conflict-resolution skills, and leadership abilities. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work including diverse interest groups including advocacy groups and other governmental organizations. Intermediate level on MS Excel, Email and word processing programs. Ability to utilize Internet for resources. and procedures for data quality, network reporting, new staff EHR training/orientation, and general EHR troubleshooting and functionality updates. Reviews and facilitates corrections to service orders, progress notes, measures, and other clinical documentation completed in error. Provides general helpdesk assistance to all clinics, specifically related to Electronic Health Record functionality issues and data error corrections. Provides data/documentation error correction portions of EHR training sessions for new and existing staff and works with clinic administration to schedule training sessions and improve training content for a comprehensive, valuable new hire EHR training and orientation. Fulfills other billing, documentation, and client records data specific tasks as assigned by Data Director. Presents a professional image, maintaining a calm, professional manner in all interactions with consumers and colleagues. Performs other duties as assigned. QUALIFICATIONS Veteran status, military spouse or other military family affiliation preferred. Education Level Associate’s degree from accredited college/university or equivalent experience required. Years of Experience Prior experience in customer service Prior experience in RCM or EHR/EMR Prior experience in managing data entry and manipulation task Experience with of Cerner a plus Certification/Licensure N/A PHYSICAL REQUIREMENTS Standing – 20% Sitting – 80% Squatting – Occasional Kneeling – Occasional Bending – Occasional Driving – Occasional Lifting – Occasional DISCLAIMER The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands. Time Type: Full time Pay Range: $15.75--$22.00 Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy: Medical, dental, and vision health coverage Flexible Spending and Health Savings Accounts 403b retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Employee Resource Groups Continuing education opportunities Employee Assistance Program Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve. Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety. Apply To This Job