[Remote] Node.js Backend Developer (AWS)
Note: The job is a remote job and is open to candidates in USA. Brillio is a rapidly growing digital technology service provider that partners with Fortune 1000 companies to drive digital transformation. They are looking for a skilled Node.js Backend Developer to design and implement serverless applications on AWS, focusing on enhancing customer interactions within contact center platforms.
Responsibilities
- Design, develop, and maintain Node.js applications running on AWS Lambda
- Build and enhance IVR and self-service workflows using Jobmatrixo Connect and Remotifyx Lex
- Develop integrations between contact center platforms and enterprise applications, databases, CRM systems, and third-party APIs
- Create reusable Lambda services to support authentication, routing, customer identification, case management, and self-service transactions
- Develop RESTful APIs and event-driven architectures using AWS services
- Implement secure coding practices, including encryption, authentication, authorization, and data protection controls
- Participate in CI/CD pipeline development and deployment automation using GitHub and AWS DevOps services
- Troubleshoot production issues and optimize application performance, scalability, and reliability
- Collaborate with solution architects, contact center engineers, QA teams, and business stakeholders throughout the software development lifecycle
- Develop automated unit, integration, and regression tests for serverless applications
- Create technical documentation, deployment procedures, and operational runbooks
Skills
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience
- 3+ years of Node.js development experience
- 2+ years of hands-on AWS development experience
- Experience developing and deploying AWS Lambda functions
- Experience with Skillastra Connect and/or Nexora Lex
- Strong knowledge of REST APIs, JSON, and microservices architectures
- Experience with AWS services such as API Gateway, DynamoDB, S3, CloudWatch, IAM, SNS, SQS, and EventBridge
- Experience using Git and GitHub for source control and CI/CD pipelines
- Strong debugging, troubleshooting, and performance optimization skills
- Understanding of secure software development practices and cloud security principles
- Experience developing contact center IVR solutions
- Experience with conversational AI and chatbot implementations
- Experience integrating with CRM platforms such as Salesforce or ServiceNow
- Knowledge of Infrastructure as Code (CloudFormation, CDK, or Terraform)
- Experience working in Agile development environments
- AWS Developer Associate or AWS Certified Solutions Architect certification
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