Corporate Trainer/ Training Coordinator - in office position, not remote

At Prism Medical Products, we're not just offering jobs-we're building careers. As part of our dynamic team, you'll be empowered to make a meaningful impact every day. Whether you're on the frontlines of patient care, operations, or support services, you'll play a vital role in delivering the innovative and patient-centered solutions that define Prism CARE Solutions. We're searching for motivated individuals to elevate our expertise, support our mission, and help deliver outstanding results. Join us to thrive in a fast-paced, collaborative environment that values growth, compliance, and delivering an exceptional client experience. If you're ready for a fulfilling, long-term career that makes a real difference, we'd love to hear from you! Prism CARES for Our Employees! We don't just say it-we show it. Prism CARES represents our commitment to combining access, resources, and expertise to support our employees while they support our patients and providers. C - Cultivating growth and balance: We empower personal and professional development through comprehensive health benefits, generous paid time off, and a commitment to work-life harmony. A - Access to industry-leading benefits: From 401k matching and tuition assistance to company-paid holidays and employee engagement events, we offer the tools and perks you need to succeed. R - Resources for success: With tailored coaching, professional development programs, and training opportunities, we're committed to helping you achieve your goals. E - Expertise and support: You'll benefit from unmatched onboarding, advanced learning resources, and insights developed from real-world experience. A Day In The Life Of a Corporate Trainer

• Assists management with interdepartmental outreach projects to include marketing training events and programs for employee development companywide.
• Continually fosters good relationships with support departments to include Quality Assurance, Client Ops, Care Management, Billing, Logistics, and acquisitions, through regular engagements and surveys.
• Actively seeks out, constant growth in and supports knowledge of, all ongoing policies, procedures, order processing, claims submissions systems and software to include, but not limited to, Ascentis, Medical Answers (MedA), iSpring, Noble Direct, Trizetto, Zoho, Modules, and the Public Drive, being utilized within the company.
• Facilitates and coordinates any updates for onboarding program sessions throughout the year to ensure timeliness and efficiencies are maintained for all supplies, scheduling of tasks and Certified Training Assistance support, resources, and tools for each program session.
• Constantly strives for excellence as it pertains administering training and the quality of education found within the learning management system, in-class trainings, and the virtual experience.
• Administers training for designated customer groups with the ability to deliver, project and motivate end users through effective training methodologies both in group and individual classroom dynamics, utilizing a variety of techniques, concepts and development, and delivery of training programs and strategies.
• Evaluates success of training implementation by assessing achievement of learning objectives and transfer of knowledge, identifying areas of improvement of employee knowledge to promote continuous improvement of training solutions to meet objectives.
• Conducts follow-up studies of all completed training programs and courses and measuring results to support monthly and quarterly reporting.
• Maintains the cleanliness, supplies, resources, training equipment e.g., computers, headsets, projector screen, projector, displays, printer, portable presentation cart, and organization of the training room a.k.a. conference room two by conducting weekly check ins and addressing any deficiencies.
• Actively promotes and supports the Certified Training Assistance (CTA) Program to include but not limited to; heavy utilization of all priority CTAs to deliver training presentations and one on one support and by creating opportunities within the training department for lead trainers during onboarding program.
• Keeps attendance, monitors, and evaluates employee and trainer performance within the training room and virtual trainings, and participation for corporate classes and other training programs.
• Works independently and within a team on special and nonrecurring and ongoing projects. Act as a project manager for special projects, at the request of leadership.
• Delivers internal and external training communications as requested by management using approved scripted messages as well as providing scheduled updates.
• Always exemplifies the desired culture and philosophies of the organization by exuding enthusiasm and positivity.
• Adheres to all company policies and procedures regarding employment, safety and compliance and report any concerns of non-compliance in any area to your manager immediately.

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