[Remote] Account Manager DPMS

Note: The job is a remote job and is open to candidates in USA. Carestream Dental is seeking an Account Manager to drive expansion revenue within a portfolio of existing DPMS customers. The role involves engaging with SMB dental practices to identify growth opportunities, position software solutions, and achieve sales targets through upselling and cross-selling.

Responsibilities

• Drive expansion revenue across a portfolio of existing SMB dental practice customers through upselling and cross-selling software solutions
• Proactively reach out to existing accounts via outbound calling to schedule and run Account Reviews - structured conversations designed to understand each customer’s needs, business challenges, and growth goals
• Uncover growth opportunities within each account and run product demonstrations that map DPMS solutions to the customer's goals
• Meet weekly KPI targets for number of Account Reviews, number of Product Demonstrations, and number of Closed Deals
• Serve as a sales-focused point of contact for existing customers, redirecting support needs to the appropriate support functions within the business so you can stay focused on revenue-generating activities
• Build long-term relationships that position you as a trusted advisor for customers looking to expand their use of DPMS solutions
• Stay informed on industry topics and share thought leadership with customers and internal teams
• Maintain expertise across all software/cloud and eServices offerings
• Champion change management and continuously learn new sales techniques, processes, and technology

Skills

• 1 year of experience working in a sales-related, customer-facing role, with a track record of carrying and exceeding a sales quota
• Excellent negotiation skills
• Excellent written and oral communication, with strong interpersonal, organizational, and presentation skills, with the ability to influence desired results
• Comfortable using technology to drive expansion revenue (SFDC, Teams, Microsoft Suite) and comfortable running software demonstrations
• Strong willingness to champion change management, learn new sales techniques, processes, and technology
• Bachelor's degree preferred
• Domain experience in dental practices and technology is a plus but not required

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