[Remote] IT Business Analyst - Quality Assurance

Note: The job is a remote job and is open to candidates in USA. Nelnet is a diversified and innovative company committed to enriching lives through the power of service. The IT Business Analyst - Quality Assurance role involves formulating and defining system scope, performing QA activities, and acting as a bridge between business needs and technical capabilities.

Responsibilities

• Reviews, analyzes, and evaluates business systems and user needs
• Performs requirements analysis
• Ensure solutions meet business needs and requirements
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Documents requirements, evaluates scenarios, and executes changes needed to respond to requirements
• Conducts meetings and presentations to share and review ideas and findings
• Creates and updates system documentation
• Drives testing
• Responsible for performing any aspect of Quality Assurance including Software Quality Assurance, QA program Implementation, Testing, Verification, and Validation
• Identifies test scenarios, test scripts, and defines Acceptance Criteria for use in test cycles
• Write appropriate test scenarios, test scripts, and analyze test results
• Summarizes and communicates testing outcomes in meaningful ways
• Accurately report defects found during testing
• Report, track, and determine priority of reported bugs
• Acts as liaison among clients, operations, and technical staff
• Communicate and collaborate with other testers, team members and other technical teams
• Develop and maintain test plans, manual and automated test scripts (as required) for functional, interface and user acceptance testing
• Execute regression tests, functional tests, and data tests
• Facilitate and lead User Acceptance Testing (UAT)
• Perform various types of testing including functional, system integration, regression and User Acceptance
• Assist with testing and support activities related to the implementation
• Provide feedback on usability

Skills

• Must reside near one of the specified office locations: Boise, ID; Centennial, CO; Lincoln, NE; Sidney, NE; Madison, WI
• Must complete United States Government security clearance
• Must be a United States citizen
• Experience in reviewing, analyzing, and evaluating business systems and user needs
• Experience in performing requirements analysis
• Ability to ensure solutions meet business needs and requirements
• Experience in evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Experience in documenting requirements, evaluating scenarios, and executing changes needed to respond to requirements
• Experience in conducting meetings and presentations to share and review ideas and findings
• Experience in creating and updating system documentation
• Experience in driving testing
• Experience in performing any aspect of Quality Assurance including Software Quality Assurance, QA program Implementation, Testing, Verification, and Validation
• Ability to identify test scenarios, test scripts, and define Acceptance Criteria for use in test cycles
• Experience in writing appropriate test scenarios, test scripts, and analyzing test results
• Ability to summarize and communicate testing outcomes in meaningful ways
• Experience in accurately reporting defects found during testing
• Experience in reporting, tracking, and determining priority of reported bugs
• Ability to act as liaison among clients, operations, and technical staff
• Ability to communicate and collaborate with other testers, team members, and other technical teams
• Experience in developing and maintaining test plans, manual and automated test scripts (as required) for functional, interface, and user acceptance testing
• Experience in executing regression tests, functional tests, and data tests
• Experience in facilitating and leading User Acceptance Testing (UAT)
• Experience in performing various types of testing including functional, system integration, regression, and User Acceptance
• Experience in assisting with testing and support activities related to the implementation
• Ability to provide feedback on usability

Benefits

• Medical
• Dental
• Vision
• HSA and FSA
• Generous earned time off
• 401K/student loan repayment
• Life insurance & AD&D insurance
• Employee assistance program
• Employee stock purchase program
• Tuition reimbursement
• Performance-based incentive pay
• Short- and long-term disability
• Robust wellness program

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