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[Remote] Senior Program Manager, Product Operations(Saas Supply Chain Platform)

Worldwide Salaried Open

Note: The job is a remote job and is open to candidates in USA. Kinaxis is a global leader in modern supply chain orchestration, providing innovative solutions to complex supply chain challenges. As a Senior Program Manager in Product Delivery & Execution, you will lead cross-functional enterprise software programs, ensuring alignment and execution of strategic initiatives while driving measurable outcomes.

Responsibilities

  • Build and drive end to end execution plans for enterprise software and platform programs that require cross-team coordination
  • Partner closely with Product Management and Engineering to translate strategy into executable, milestone-driven plans
  • Manage timelines, dependencies, risks, and trade-offs across internal and external workstreams
  • Ensure disciplined tracking of input and output metrics tied to platform capabilities, business outcomes, and delivery health
  • Proactively identify blockers, call out issues directly, and drive resolution through clear ownership and escalation paths
  • Maintain program artifacts, including plans, decision logs, risk registers, and dependency maps
  • Drive path-to-green recovery plans with defined corrective actions, owners, and timelines
  • Reduce friction and improve throughput across internal and externally managed workstreams
  • Continuously improve delivery processes for predictability, efficiency, and scale
  • Use data and stakeholder feedback to identify optimization opportunities across programs
  • Proactively build tools, templates, and lightweight automation to scale execution and team productivity
  • Design repeatable operating models and scalable systems rather than ad hoc coordination approaches
  • Leverage AI and automation to improve reporting, risk forecasting, and decision velocity
  • Improve execution transparency, handoffs, and cross-team alignment across complex initiatives
  • Communicate programs clearly to executive and cross-functional audiences
  • Provide structured status reporting, risk escalation, and expectation management
  • Facilitate decision-making and maintain momentum across teams
  • Driving accountability through influence
  • Build strong partnerships across Product, Engineering, Go-to-Market, Deployment, Support, and Customer Success

Skills

  • Bachelor's degree in business or related field, or equivalent practical experience
  • 10+ years of experience in program management within enterprise software, platform, or infrastructure environments (SaaS or complex B2B preferred)
  • Strong understanding of scalable systems, platform capabilities, and cross-functional dependencies
  • Strong fluency in AI-enabled tools and workflows, with a track record of using automation, data, and emerging technologies to streamline execution, improve reporting, and drive faster, more informed decisions
  • Proven ability to manage complex dependencies and improve delivery predictability across programs
  • Strong leadership, judgment, and stakeholder management capabilities
  • Exceptional communication skills, with the ability to tailor messaging across executive and cross-functional audiences
  • Operates with a growth mindset and a strong sense of ownership for product outcomes
  • Advanced degree (e.g., MBA) is considered an asset
  • Project or program management certifications (e.g., PMP, PgMP) are preferred

Benefits

  • Flexible vacation and Kinaxis Days (company-wide days off)
  • Flexible work options
  • Physical and mental well-being programs
  • Regularly scheduled virtual fitness classes
  • Mentorship programs, training, and career development
  • Recognition programs and referral rewards
  • Hackathons

Company Overview

  • Kinaxis is a leading provider of cloud-based subscription software. It was founded in 1995, and is headquartered in Ottawa, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http://www.kinaxis.com/.

Company H1B Sponsorship

  • Kinaxis has a track record of offering H1B sponsorships, with 1 in 2026, 13 in 2025, 5 in 2024, 9 in 2023, 9 in 2022, 4 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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