Enterprise GIS & Data Services Product Manager (Principal Info Systems Analyst - Vertical GIS)

Job Appointment: Full Time. Regular. Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM. Alternate schedules may be available. Work Location: This position has an exception to work primarily remotely. However, there will be instances when it is necessary to come onsite for work (with as much advance notice as possible). Remote work must be performed within Oregon or Washington. For more information, click here. Union Representation: PROTEC17. To view current labor agreements, click here. Starting Pay: The City of Portland follows the Oregon Equal Pay Act. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. Position Summary: The City of Portland is working to create a more effective, equitable, and data-informed government. We are investing in modern digital, data, and technology capabilities that help staff deliver better services, support informed decision-making, and improve outcomes for our community. We believe the best solutions are built through collaboration, continuous learning, and a deep understanding of the people we serve. By treating data as a strategic public asset, we are creating shared tools, trusted information, and user-centered services that help Portland meet today's challenges and prepare for the future. The City of Portland is seeking an innovative, strategic, and collaborative Enterprise GIS & Data Services Product Manager to lead the evolution of our citywide geographic information systems (GIS) and core data infrastructure. In this role you will champion data as a public asset and help ensure City staff, leaders, and community members have access to trusted information that supports effective decision-making, transparency, and service delivery. You will oversee the lifecycle of the City’s enterprise Microsoft Azure and PowerBI analytics platform, GIS platform (Esri-based), and other enterprise open source and proprietary data products that support reporting, analytics, operational decision-making, and cross-bureau data sharing. Working closely with technical teams and stakeholders across the organization, you will help shape how data is managed, accessed, and used to advance City priorities. As a Product Manager, you will bridge the gap between technical GIS engineers, data analysts, bureau leadership, and community stakeholders. You will shape a unified product vision and roadmap for the City’s GIS and data services portfolio, partner with engineering teams to guide the evolution of data platforms and services, and ensure investments in mapping, analytics, and data products deliver measurable value to City operations and the Portland community. As a GIS & Data Services Product Manager, you will:

• Define and execute a multi-year roadmap for the City’s enterprise GIS platforms and centralized data services, ensuring alignment with modern cloud infrastructure and citywide technology goals. Identify and prioritize the needs of internal and external data consumers, balancing usability, performance, governance, and sustainability.
• Work closely with a diverse group of City leadership and technical and non-technical program staff to understand their unique geospatial and data needs and translate them into scalable, enterprise-grade solutions.
• Partner with City leadership, staff, and stakeholders to build understanding, alignment, and adoption of GIS and data services, helping teams successfully navigate changes in processes, tools, and ways of working.
• Prioritize feature backlogs and lead cross-functional technical teams through agile product delivery, including participating in sprint planning, daily standups, and retrospectives, ensuring the product vision is consistently realized. Prioritize tasks and remove obstacles that impact development progress. Own product outcomes by aligning investments, priorities, and roadmaps with measurable improvements in service delivery, operational effectiveness, and user experience.
• Work with City leadership and staff to establish and track clear metrics of success for how the City’s GIS and Data Services are meeting the needs of policy and operations and directly improving our ability to provide city services.
• Collaborate with users and business partners to ensure that the GIS and Data Services align with user needs and product strategy. Validate product features through usability testing and user feedback. Conduct and support user research activities to understand how staff, partners, and community members interact with data and GIS services.
• Work with stakeholders to ensure data products and mapping services are designed with accessibility, equity, and community-centered outcomes in mind. Lead discovery efforts to identify high-value opportunities, validate assumptions, and prioritize investments before development begins. Conduct interviews, workshops, contextual inquiry, produce journey maps, service blueprints, and conduct needs assessments.
• Facilitate cross-bureau collaboration to establish shared priorities, standards, and stewardship practices that improve the quality, usability, and trustworthiness of the City’s data assets.

Ideal Candidate Profile:

• Iterative Delivery and Product Practices: Demonstrated leadership in technical, UX, or project roles with the ability to guide teams through product planning, iteration, and delivery.
• Cross-Functional Collaboration: Experience working across technical, UX, and product functions to manage dependencies, align with stakeholders, and ensure shared understanding of priorities.
• Outcomes Focused: Proven ability to tackle complex technical or user problems and consistently deliver measurable, value-driven results.
• User Research and Discovery: Skilled at uncovering user needs through interviews, workshops, observation, and feedback analysis, and translating insights into clear product opportunities and priorities.

Minimum Qualifications:

• Experience leading cross-functional teams through agile or iterative product delivery or software lifecycle management.
• Experience engaging and collaborating with technical and non-technical stakeholders to understand needs and translate them into technical solutions.
• Experience establishing and tracking performance metrics to evaluate how products or services support organizational goals, operations, and user outcomes.
• Ability to build stakeholder support, facilitate organizational change, translate complex technical requirements into plain language, and drive adoption of new services, tools, or ways of thinking.
• Ability to evaluate competing needs, balance stakeholder priorities, and make informed decisions about what work will deliver the greatest value.
• Familiarity or ability to learn about complex data and geospatial technical environments and components.

Preferred Qualifications:

• Experience applying user-centered design, service design, or human-centered design methods to improve services, products, or operational processes. Direct engagement with users or stakeholders helping prioritize features and improve user satisfaction.
• Experience identifying inefficiencies and recommending improvements to manage evolving product needs.
• Familiarity with public sector projects that navigate compliance, accessibility, and regulatory frameworks.

How to Apply:

• Submit your resume and cover letter by the closing date. Your cover letter should clearly explain how you meet the minimum qualifications.
• (Optional) Submit Veterans’ Preference documents, if applicable.

If this is your first time applying with the City of Portland, or if you haven’t requested veteran preference before (and would like to now), please attach your DD214-Member 4 and/or VA Benefit Letter to your application. Once we verify your eligibility, we’ll record your veteran preference in our system, so it automatically applies to your future applications.

• Click here for application tips for resume, supplemental question response and/or cover letter.

What to Expect:

• Application Review - (Week of June 29): We'll review your application materials to ensure you meet the minimum qualifications listed above.
• Notice/Feedback - (Week of July 13): You will receive an email when the minimum qualification review is complete. If you disagree with the evaluation results, you may request a review within 14 days of the email notice, per City Administrative Rule 3.01.
• Selection Process - (Late July to Early August): The hiring bureau will review qualified applications, conduct interviews, and check references.
• Conditional Job Offer - (Early to Mid-August): Final candidates may undergo a background check.

Learn More About:

• How to Apply Videos and Workshops
• City of Portland Core Values
• HRAR-3.01 - Recruitment Processes
• Veteran Preference Information
• Total Compensation and Benefits
• Language Pay Differential Eligibility

We’re committed to providing a fair, inclusive, and accessible hiring process. If you need assistance with your application or would like to request a reasonable accommodation due to a disability, pregnancy, or religious belief, please contact the recruiter listed below. Questions? We're here to help! If you have questions about this recruitment or need assistance, contact: Tamela Ressler, Senior Recruiter [email protected] Bureau of Human Resources Apply tot his job Apply To this Job