[Hiring] Executive Director, Growth & Commercial Excellence @Labcorp

Role Description Labcorp is seeking a remote Executive Director, Growth & Commercial Excellence – Specialty Diagnostics to join our team. Schedule: Monday to Friday, 8am - 5pm EST Responsibilities:

• Optimize product and revenue growth with product-specific strategies and targeted actions by segment.
• Improve forecast accuracy and pipeline hygiene via standardized process governance.
• Expand health system penetration and workflow integration (e.g., EMR/order pathways).
• Elevate technology adoption and data quality (CRM, dashboards, enablement platforms).
• Maintain a governed, unified framework for consistent messaging and cross-functional execution.
• Drive launch excellence for new assays and major enhancements through standardized readiness, field enablement, and post-launch optimization.
• Establish a closed-loop field intelligence system to continuously refine strategy, messaging, and targeting.

Business Partnering & Team Leadership

• Produce regular insights that identify growth opportunities, performance drivers, and emerging risks; lead creation of growth plans and playbooks that align with strategic goals and identified opportunities.
• Track post-launch adoption, friction points, and payer-related barriers; adjust strategy in real time.
• Serve as the primary analytics partner to sales leadership.
• Participate in QBRs and forecast cycles with clear data storytelling and strategic recommendations.
• Partner with Finance and Sales Ops to model sales compensation plan scenarios; recommend plan adjustments to incentivize product focus, health system penetration, and strategic cross-sell; track comp effectiveness and ROI.
• Co-create with Medical Affairs a scientific differentiation toolkit (clinical evidence narratives, tumor-board assets, comparator charts) and provider education programs and systematically deploy into the market and strategic accounts, measure impact on adoption.
• Partner with Marketing, Medical, Lab Ops, and other key stakeholders to ensure analytical insights align to strategic priorities, clinical accuracy, and operational efficiencies.
• Coordinate with the Sales Trainers to align insights into field skills and content needs.
• Lead and mentor a high-performing team of commercial excellence professionals.

Sales Targeting & Analytics

• Monitor competitive dynamics and quantify likely impact to territory performance.
• Maintain dynamic targeting lists refreshed monthly based on Definitive Healthcare data, field insights, market forces, and strategic goals.
• Recommend territory design to optimize coverage, workload, opportunity concentration, and strategic alignment.
• Segment accounts by site-of-care, health system affiliation, payer mix, and clinical complexity to inform differentiated selling strategies.
• Define KPIs and metrics such as adoption rates, revenue contribution by product, health system penetration, and account-level performance to measure impact.

Technology and Analytics Optimization

• Own CRM dashboards and reporting, ensuring data relevance and usability for the field.
• Drive adoption of sales technologies, dashboards, and analytics through training and clear documentation.
• Lead continuous gap analysis to identify additional needs and drive feedback sessions, requirements gathering, and decisions on what additional tools and technologies may be needed.

Qualifications

• Bachelor’s degree.
• 10 years of experience in sales management, sales operations, business analytics, and/or commercial strategy within a healthcare environment.

Requirements

• Master’s or PhD degree (preferred).
• 2 years of Oncology Diagnostics and/or Specialty Diagnostics experience (preferred).

Benefits

• Comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

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