Medical Record Retrieval Specialist (Jackson)

About the position The Risk Adjustment Medical Record Retrieval team at BCBST is seeing a Medical Record Retrieval Specialist to join our team. In this role, you will be traveling to local provider offices in the Jackson TN area to acquire medical records. Preferred candidates will have experience with medical records and Electronic Medical Record system(s). You will be a great match for this role if you have: Familiarity with Electronic Medical Record (EMR) systems and medical record acquisition processes. At least one year of administrative experience in a clinical setting. Strong interpersonal skills to build and maintain relationships with healthcare providers and colleagues. Adaptable and willing to travel locally on a regular basis to provider offices, with overnight stays on occasion. While this is a fully remote position, you will be required to travel to provider’s offices in the Jackson area on a regular basis.

Responsibilities

• Load medical records into BCBST coding system and link records to appropriate chart IDs.
• Download medical records from Electronic Medical Record (EMR) systems remotely and in person.
• Schedule appointments and assist with the medical record quality assurance process as necessary.
• Perform or participate in special projects as directed by management
• Travel to provider offices and assist in the acquisition of medical records.
• Willing to travel locally on a regular basis with occasional overnight stays.
• Various immunizations and/or associated medical tests may be required for this position.

Requirements

• High School Diploma or equivalent
• 1 year - Administrative experience working in a clinical related setting (physician practice, hospital, insurance company, etc.) is required.
• Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
• Must be a team player, be organized and have the ability to handle multiple projects
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills
• Employees who are required to operate either a BCBST-owned vehicle or a personal or rental vehicle for company business on a routine basis will be automatically enrolled into the BCBST Driver Safety Program.
• The employee will also be required to adhere to the guidelines set forth through the program. This includes, maintaining a valid driver’s license, auto insurance compliance with minimum liability requirements; as defined in the “Use of Non BCBST-Owned Vehicle” Policy (for employees driving personal or rental vehicles only); and maintaining an acceptable motor vehicle record (MVR).
• The definition for "routine basis" is defined as daily, weekly or at regularly schedule times.

Nice-to-haves

• Familiarity with Electronic Medical Record (EMR) systems and medical record acquisition processes.

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