Technical Service Specialist, CRM - Night Shift (Remote)

Employer Industry: Medical Technology Why Consider This Job Opportunity... • Competitive salary up to $(amount) • Opportunity for career advancement and growth within the organization • Remote work option with reliable, high-speed internet access required • Inclusive and diverse work culture that values individual contributions • Chance to drive innovation in medical technology and solutions What To Expect (Job Responsibilities) • Review Cardiac Implantable Electronic Device data and provide quality analysis • Provide accurate technical information and support to callers • Document and report customer contacts and complaints for tracking and trending • Train others on non-technical aspects of the job and technical training • Answer incoming calls and assist callers with device interrogation What Is Required (Qualifications) • Bachelor's degree required • Minimum of 2 years of experience, or advanced degree in lieu of experience • Experience with reading and interpreting device diagnostics • Field sales or clinical specialist experience with cardiac devices • Call center or customer service experience How To Stand Out (Preferred Qualifications) • Remote Monitoring experience with Carelink and/or Carelink Express website • Knowledge of FDA/GMP/MDR device regulations • Advanced verbal and written communication skills • Analytical/critical thinking skills/experience • Time management skills At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job! For more such jobs please click here!