Customer Service Representative, Remote Opportunity

Employer Industry: Insurance Services Why Consider This Job Opportunity... • Salary up to $20/hour depending on experience and location • Hybrid work option available for flexibility • Opportunity for career advancement and growth within the organization • Competitive benefits including Medical, Dental, Vision, and Life insurance • Supportive and collaborative work environment with on-the-job training • Chance to work with experienced insurance professionals What To Expect (Job Responsibilities) • Handle incoming calls and provide customer service to agents and carriers in a high call volume environment • Maintain a thorough knowledge of clients' products, services, and promotions • Document customer information and communications in the CRM system • Research and resolve customer inquiries and issues effectively • Collaborate with team members and other departments to ensure timely completion of tasks What Is Required (Qualifications) • High school graduate or equivalent education • Minimum of 1 year of customer service experience • Excellent written and verbal communication skills • Strong organizational skills and attention to detail • Proficiency in Microsoft Office and willingness to learn new software How To Stand Out (Preferred Qualifications) • Experience in the insurance industry or with insurance products • Demonstrated ability to work in a fast-paced environment • Familiarity with CRM systems and document management processes • Strong interpersonal skills and ability to work collaboratively in a team #InsuranceServices #CustomerService #CareerOpportunity #HybridWork #CompetitiveBenefits At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!