Customer Service and Sales (Work from Home/Hybrid Office in Rexburg, ID)

Employer Industry: Credit Union Services Why consider this job opportunity... - Opportunity for career advancement and growth within the organization - Flexible remote work options available - Supportive and collaborative work environment - Chance to make a positive impact on member satisfaction and financial relationships - Ongoing training and certification opportunities What to Expect (Job Responsibilities): - Answer incoming phone calls from members and resolve inquiries to ensure quality service - Cross-sell credit union products and services to enhance member relationships - Assist and train members in using automated services provided by the credit union - Comply with regulations and complete account transaction requests efficiently - Train other service center employees as needed What is Required (Qualifications): - Minimum educational requirement: High School Diploma or equivalent - One to twelve months of related experience, including call center or branch experience - Must be MSR Certified or complete Certification within 3 months of hire - Basic computer operating skills and intermediate proficiency in Microsoft Office - Ability to communicate patiently and courteously with members How to Stand Out (Preferred Qualifications): - Previous experience with Symitar and 10-Key - Ability to type a minimum of 35 words per minute - Familiarity with credit union policies and procedures #CreditUnion #CustomerService #RemoteWork #CareerGrowth #FinancialServices At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!