Director Ecommerce - Amazon and Chewy (Pure Play)

Job Description: The Director of Amazon and Chewy Account Management is a strategic leadership role responsible for overseeing and driving the growth and profitability of the Amazon and Chewy accounts. This individual will lead a team focused on optimizing e-commerce performance, managing vendor relationships, executing marketing strategies, and ensuring operational excellence across these major... retail platforms. The role requires a deep understanding of e-commerce dynamics, strong leadership skills, and the ability to collaborate with cross-functional teams to achieve business objectives. Key Responsibilities: Strategic Account Leadership: · Develop and execute comprehensive account strategies for Amazon and Chewy, aligning with overall business goals. · Set and achieve revenue, profitability, and growth targets for the Amazon and Chewy channels. · Collaborate with Sales and Marketing teams to execute promotional, customer marketing, and digital media plans that drive traffic, clicks, conversion and brand equity. · Manage the promotional calendar and search strategies to attract new households, improve retention rates, and drive auto-ship rates. · Monitor and analyze market trends, competitive landscape, and consumer behavior to inform strategy. · Collaborate with supply chain and operations teams to ensure efficient order fulfillment, inventory management, and demand planning. Team Leadership · Foster a collaborative and results-driven team culture, promoting innovation and continuous improvement. · Ensure alignment and effective communication between team and other departments, such as marketing, operations, and finance. Vendor and Relationship Management: · Build and maintain strong relationships with key stakeholders at Amazon and Chewy. · Negotiate terms, contracts, and promotional agreements to optimize profitability and partnership value. · Serve as the primary point of contact for escalations, troubleshooting, and resolution of account-related issues. · Prepare and deliver compelling sales presentations aligned with approved customer plans. · Oversee MAP policy and enforce marketplace guidelines to protect brand integrity. E-commerce Performance Optimization: · Oversee the development and implementation of strategies to maximize product visibility, conversion rates, and sales on Amazon and Chewy. · Ensure the effective management of product listings, inventory, pricing, promotions, and advertising campaigns. · Utilize data analytics to track performance metrics, identify opportunities for growth, and implement corrective actions as needed. · Ensure compliance with platform policies, regulations, and quality standards. Reporting and Analytics: · Provide regular reports on account performance, key metrics, and strategic initiatives to Jinx Executive team. · Utilize data-driven insights to inform decision-making and drive continuous improvement. · Manage the budget for the Amazon and Chewy accounts, ensuring effective allocation of resources. · Conduct benchmarking to assess retail execution against competitors and oversee competitive positioning and pricing strategies to enhance market share and customer engagement. Qualifications: · Education: Bachelor’s degree required · Experience: 5-7+ years of experience in e-commerce account management, with a focus on Amazon 1P and Chewy. · Ability to travel as needed to meet with customers and internal teams. · Authorization to work in the U.S required Skills: · Proven track record of driving revenue growth and profitability in e-commerce. · Strong leadership and team management skills. · Excellent communication and negotiation abilities. · Deep understanding of Amazon or Chewy platforms, including their algorithms, advertising tools, and best practices. · Proficient in data analysis and performance metrics tracking. · Ability to work in a fast-paced, dynamic environment with a strong attention to detail. ABOUT JINX: Founded by dog parents and powered by dog lovers, Jinx is your new go-to for healthy, high-quality food and treats for your dog. Backed by science and rigorously tested, Jinx provides balanced options for dogs of all breeds, ages, and sizes. Jinx is more than just a dog food company: it's the future of pet wellness. Jinx is a fast-moving company run by a small, but quickly growing team. We’re looking for self-starters with advanced experience in one or more areas. While we firmly believe that great ideas—like great employees—can come from anywhere, we do have one lil' non-negotiable: must love dogs Apply Job!