Work from Home Call Center Sales - Post Falls, ID
Work from Home Call Center Professional Fulltime position Our Qualfon Mission Qualfon s mission is to help as many people as possible pursue their total vocationas individuals and as members of societyby creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients. What We Offer All team members can further their education and earn a college degree through Qualfon University Our fantastic team members and supervisors embrace and live the Qualfon Mission & Values Team members have FREE access to personal and professional support through our care coaches Set schedules majority of shifts are 31-45 hours/week with other opportunities available Medical, dental benefits, vision, and life & accident insurance for full-time employees Competitive wages: $30,139.20 - $33,862.40 salary (base incentives) The average team member earns $1,100.00 a month incentive in addition to their hourly wages. Paid Time Off (PTO) -10 Days of Paid Time off in the first year 6 Paid Holidays Per Year 401(k) Company Match More about this opportunity Work from Home position that will include virtual training from your home Must live in the State of Idaho Must live 60 miles from our office on 4300 West Riverbend Ave Unit 4454 Post Falls, ID 83854 We are looking for Call Center Sales Professionals to field inbound calls with customers regarding mobile devices and plans. Professionals with the ability to close the sale through demonstrating features and benefits of our products and services. Experienced phone agent who is adept in both customer service and sales skills. Do you have great typing skills? Do you thrive on multi-tasking? Do you love helping others? Our elite client demands the best! Join our team where excellence and high performance are recognized! We are an inbound sales and customer service center - Which means that customers are contacting you for help! Doing Sales means simply answering calls and helping the customer to decide what products and services they need! Qualfon is a great place to work, grow and develop your career! Come partner with our Qualfon family. What you will be doing: Meet and exceed Sales expectations Highly drive to reach the incentives through achieving sales targets Be energized and thrive in a fast paced, high energy, and fun environment Care for your customers by finding out additional needs, and placing orders for any desired services or products Maintain composure in challenging situations and employ a diplomatic approach to achieve effective resolution We will supply the computer for use while working with Qualfon · High-speed Internet via wired ethernet connection, no WIFI, Satellite or Hot spot · Upload speed of 5 Mbps; Download speed of 16 Mbps · The Internet service provider (ISP) must be highly stable with 1% or less packet loss · Latency under 100ms. · Must have available cell phone or tablet and be able to install our required 2FA software for Multifactor authentication on that device What skills you will need · GED or High School Diploma required; some college preferred · Customer Service and Sales skills · Prior work-at-home experience desired · Comfortable working self-managed · Minimum one-year previous customer service/sales experience required · Typing speed of 25 WPM with 90% accuracy required · Ability to multi-task efficiently · Computer knowledge in Windows-based application required · Must be at least 18 years of age · Manages emotions and maintains positive energy · Passion for meeting or exceeding performance goals Hiring Immediately for Work from Home Call Center Positions! To complete a Voluntary Self-Identification of Disability Form, please visit our website at Qualfon.com/join-us EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law. Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [email protected] discuss reasonable accommodations. Job Type: Full-time Pay: $30,139.20 - $33,862.40 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Paid training Vision insurance Work from home Shift: 10 hour shift 8 hour shift Day shift Evening shift Night shift Supplemental Pay: Bonus opportunities Monthly bonus Application Question(s): Do you live within a 50-60 mile radius to Post Falls, ID? Location: Idaho (Required) Work Location: Remote Apply Job!