Virtual Assistant for Law Practice

About the Role

We are seeking a highly organized and proactive Virtual Assistant to help keep our law practice running smoothly. Your primary role will be to manage communications, oversee client fulfillment tasks, and assist with administrative operations. This position allows you to work remotely with flexible hours while providing essential support to ensure our clients are well-served and satisfied. Why This Role Matters Your work will allow our team to focus on growing the business and serving clients, while you handle essential daily tasks that keep operations running efficiently.

Responsibilities

Daily Tasks (Approx. 10 Hours/Week) Monitor & Respond to Communications (2x per day) Check and draft AI-assisted responses for: Emails SMS via Dialpad Facebook Messages Live Chat Review AI-generated responses as needed Client & Case Management Pull client credit reports Infusionsoft (CRM) Tasks Review new orders and enter payment plans Follow up on failed payments Complete assigned Infusionsoft tasks Monitor Infusionsoft dashboard for updates Check-in 1-2x per day Weekly Tasks (Approx. 2 Hours/Week) Prepare for KPI Meetings Assist with Special Projects & Execution Example: Facebook Ads, client agreements, and other tasks as assigned Tools & Resources Airtable & ClickUp for task tracking AI tools for drafting responses Training videos provided for each task Accountability & Compensation Must complete a daily form summarizing work Part-time: 12 hours per week Who You Are Detail-oriented and highly organized Tech-savvy, comfortable using Infusionsoft, AI tools, and communication platforms Reliable, self-motivated, and proactive in problem-solving Experienced in administrative, legal, or customer service support (preferred but not required)

How to Apply

To be considered for this role, please fill out the application form at the link below: https://airtable.com/appwE9s7W2rQuuvJ5/paggxauaCzYZtxEx3/form Apply Job!