Auto Liability Claims Specialist-Oak Brook

About the position The Auto Liability Claims Specialist at First Chicago Insurance Company is responsible for managing and resolving non-standard auto liability claims. This role involves investigating claims, determining coverage, and ensuring prompt and courteous resolution of both first- and third-party claims. The specialist will work closely with internal and external customers to gather evidence and establish facts, while maintaining accurate documentation throughout the claims process. Responsibilities • Review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss. , • Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage liability, status and damages that are applicable for each claim. , • Honor/decline/negotiate first and third-party liability claims upon completion of coverage/policy investigation and analysis of damages and liability. , • Work directly with internal and external customers to develop evidence and establish facts on assigned claims. , • Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims. , • Prepare and present claim evaluations for the appropriate settlement authority. , • Notify the Underwriting Department of any adverse information uncovered in the course of the investigation. , • Conduct business with vendors in a professional manner while maintaining a reasonable expense factor and upholding the company's reputation for quality service. , • Provide customer service both to internal and external customers. , • Handle other duties as assigned. Requirements • Minimum 2-3 years previous auto insurance or other auto related experience. , • Non-Standard Auto claims handling experience is a plus. , • Excellent analytical, organizational, interpersonal and communication (verbal, written, phone) skills. , • General working knowledge of policies, file procedures, state rules and regulations. , • Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster. Nice-to-haves • Prior claims experience. , • Ability to use on-line claims system. , • Bi-lingual is a plus. Benefits • Paid training , • Wellness program , • Paid holidays , • Health insurance , • Dental insurance , • Tuition reimbursement , • Paid time off , • 401(k) matching , • Flexible schedule Apply Job!