Customer Service Representative - Entry Level

Coast to Coast Connections, a leading event marketing and fundraising firm, is looking for a dedicated and friendly Customer Service Representative to join our team. This entry-level position offers a fantastic opportunity to work in a dynamic environment, interact with clients, and provide exceptional service while supporting our event marketing and fundraising efforts. Key Responsibilities: ? Respond to customer inquiries offering exceptional service ? Assist with the coordination and execution of events by addressing customer needs ? Provide detailed information about our event marketing services and fundraising initiatives ? Resolve customer issues and ensure their satisfaction by providing timely solutions ? Update and maintain accurate customer records ? Process registrations and assist with event-related tasks as needed ? Collaborate with team members to ensure smooth event execution and customer satisfaction ? Help gather customer feedback and share insights with the team for continuous improvement Requirements ? Excellent communication and problem-solving skills ? Friendly, professional, and customer-focused attitude ? Ability to multitask and thrive in a fast-paced environment ? Basic proficiency with Microsoft Office Suite ? Interest in event marketing and fundraising is a plus ? Previous customer service experience is preferred but not required Benefits ? Competitive salary with opportunities for growth and advancement ? Hands-on experience in event marketing and fundraising ? Supportive and collaborative work environment Apply Job!