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UPS Field Service Engineer – Remote

Worldwide Salaried Open

Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification. UPS Field Service Engineer – Remote Job Summary Our Field Service Engineers hold a critical customer-facing role to ensure our customers' needs are exceeded and are responsible for the troubleshooting and preventative maintenance of UPS systems, AC/DC Rectifiers, Batteries, and Power Distribution Units (PDU’s) at various customer sites. UPS Field Service Engineer – Remote Responsibilities

  • Commission, maintain, and provide emergency support for power electronics at customer sites within the designated geographic area
  • Perform preventive maintenance, equipment start-ups, field modifications, and/or battery replacements
  • Participate in the development of Methods of Procedures (MOP), when required
  • Participate in regular training sessions held at company headquarters utilizing test equipment to enhance troubleshooting skills
  • Discuss problems related to maintenance or operation of equipment, with in-house and OEM technical support, when necessary
  • Communicate with customer site personnel to keep them apprised of all onsite or equipment-related issues

UPS Field Service Engineer – Remote Position Requirements

  • 3-5 years working in the critical power industry with UPS, DC Power Systems and/or OEM experience
  • Previous military experience in electronics or avionics – or – a 2-4 year technical degree or certificate
  • Advanced ability to troubleshoot faults to component level on equipment such as UPS systems, batteries, DC power systems, PDU’s, Inverter Systems, etc.
  • Knowledge of equipment manufacturers (OEM) specifications
  • Capable of utilizing hand tools and test equipment to perform work
  • Excellent verbal & written communication skills
  • Extremely customer service-oriented
  • Ability to work independently and resourcefully with good initiative and discipline
  • Must be able to perform repeated bending & lifting of up to 100 pounds during certain services
  • Must possess a valid driver’s license and maintain a fully insurable status
  • Must be willing to travel, work nights and weekends when necessary, and be available for on-call readiness 24/7 with occasional periods of extended travel.
  • Must be willing to apply for Security Clearance with the US Federal Government.

#LI-Remote --s-p-m1-- By applying, you consent to your information being transmitted by Monster to the Employer, as data controller, through the Employer’s data processor SonicJobs. See Core Group Resources Terms & Conditions at https://www.coregroupresources.com/terms-conditions and Privacy Policy at https://static1.squarespace.com/static/5e849887c8eca152073d23cd/t/66c3634e4ccdde2c710140e4/1724080974671/CGR+PP+Aug+19+2024.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions Remote Skills: Avionics, Communication Skills, Customer Relations, Customer Support/Service, Driver's License, Electronics, Equipment Maintenance/Repair, Executive Recruiting, Finance, Hand Tools, Identify Issues, Lift/Move 100 Pounds, Military Electronics, Nonprofit, OEM (Original Equipment Manufacturer), On Call, On Site Support, Presentation/Verbal Skills, Preventative Maintenance, Procedure Development, System Start-Up, Systems Maintenance, Technical Support, Test Equipment, Testing, Willing to Travel, Work From Home, Writing Skills About the Company: Core Group Resources Apply Job!

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