Night Auditor in Charlotte, NC
Job title: Night Auditor in Charlotte, NC at Hyatt
Company: Hyatt
Job description: Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Responsibilities:
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Make sure every hotel guest has a pleasant stay
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Requires a flexible schedule that allows for overnight shift hours
- Outstanding communication skills and excellent customer service skills are required
- Some college is preferred but a high school diploma or equivalent is required