Social Media & Content Operations Specialist (ZR_24627_JOB)

This is a remote position.

Schedule:

• Mondays to Fridays, 9:00 am to 6:00 pm, London, UK
• Client time zone: BST

Client Overview: Join a magical and transformative wellness business that's revolutionizing how people connect with sacred rituals in everyday life. This creative company crafts natural candles infused with plants and flowers, designs ritual bathing experiences that transform ordinary spaces into healing sanctuaries, and operates a thriving physical retail location. Beyond their core wellness products, they run engaging workshops, operate a children's program focused on wonder and creativity, and offer unique travel experiences. The business is at an exciting growth phase, ready to launch their products globally while maintaining their authentic mission of bringing meaning and magic back into people's daily routines. Job Description: This is an exceptional opportunity to become the digital voice behind a rapidly growing wellness brand that truly makes a difference in people's lives. You'll have the creative freedom to shape the digital marketing strategy while managing day-to-day social media operations across multiple business verticals. Working directly with a passionate entrepreneur, you'll guide the digital presence of a business that includes retail products, educational workshops, children's programs, and travel experiences. This role offers the perfect blend of strategic thinking and hands-on execution, with the autonomy to implement your expertise while supporting a meaningful mission that resonates with customers seeking authentic connection and transformation. Responsibilities: - Manage and grow social media presence across Facebook, Instagram, and TikTok platforms - Handle community engagement by responding to comments, messages, and customer inquiries with authentic brand voice - Create and schedule compelling social media content using extensive existing photo and video libraries - Manage email communications and provide excellent customer service responses - Update and maintain Squarespace website, including uploading new products and content (no coding required) - Develop and provide regular analytics reports on social media performance and engagement metrics - Support integrated marketing efforts across multiple business divisions including retail, workshops, children's programs, and travel experiences - Offer strategic guidance and recommendations on digital marketing best practices and growth opportunities

Requirements

- Minimum 2-3 years of hands-on social media management experience - Proven proficiency with Facebook, Instagram, and TikTok platforms and their native tools - Experience with Squarespace website management and content updates - Excellent written communication skills with ability to engage authentically with diverse audiences - Strong independent work ethic with ability to provide strategic guidance and recommendations - Understanding of social media analytics, reporting, and performance optimization - Experience supporting e-commerce and product-based businesses preferred - Ability to work collaboratively with business owners while taking initiative on digital strategy - Passion for wellness, creativity, or lifestyle brands is a plus

Benefits

Independent Contractor Perks:

• HMO coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process. ​ZR_24627_JOB

Originally posted on Himalayas

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