Operations Supervisor

Role Description

We are looking for a talented individual to join our team as an Operations Supervisor. The Operations Supervisor – Analysis & Program Processing leads a hybrid team of analysts and application processors supporting CLEAResult’s commercial energy efficiency programs. This role ensures that all processing workflows are executed efficiently and accurately, while also driving data analysis efforts that support program performance tracking, reporting, and decision-making. The ideal candidate will bring a strong balance of technical, analytical, and people management skills.

For this opportunity, you’re a great fit if you can:

• Supervise and coach a team composed of analysts and processing staff
• Design, document, and optimize operational workflows for application processing, ensuring clarity, compliance, and efficiency
• Oversee daily processing tasks to ensure timely review of applications and adherence to quality and contractual standards
• Lead the team’s analysis function: track key performance indicators, generate insights, and support reporting needs for internal and external stakeholders
• Collaborate with Engineering, Account Management, and other cross-functional teams to resolve complex application or data issues
• Provide performance feedback, monitor team productivity, and support professional development of staff
• Coordinate with the Operations Manager on resource planning, performance trends, and improvement initiatives
• Create training materials and SOPs to support consistent and scalable operations
• Champion process improvement through automation, analytics, and thoughtful workflow redesign
• Oversee Client Reporting
• Present Data Analysis to Client

Qualifications

• 5-8 years’ experience
• Bachelor’s degree preferred - Data Analytics, Environmental Science, Energy, or a related field, or equivalent work experience

Requirements

• Compensation Range: $55,700.00 - $83,500.00
• Currency: USD
• Type: Salary
• Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology)
• Sponsorship is not available for this position at this time
• Successful hires must pass pre-employment checks

Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Company Description

CLEAResult started in Austin, Texas, in 2003 with a simple idea: a results-oriented company could have a positive impact by helping people make smart energy decisions. In the years since, we've grown to become the single largest provider of energy solutions in North America. Now, with offices in over 60 cities in the U.S. and Canada, we're able to tailor our efforts to fit our clients' specific needs, while positively impacting the energy landscape on a global scale.

• OUR MISSION: We are driven to make a change.
• We offer a comprehensive set of energy programs and demand-side management strategies.
• Our energy experts design and maintain energy optimization services for utility companies as well as institutional, commercial and industrial organizations.
• We deliver solutions that lower load requirements for utilities, reduce energy bills for end users and minimize environmental burdens on communities.
• Every day, in every way possible, we change the way people use energy.