Desk Adjuster - Fully Remote

Benefits:

• 401(k)
• Health insurance
• Paid time off

Property Desk Adjuster Reports to: Manager, Public Adjuster (MPA) Location: Remote Come Contribute and Champion the Truth. At Allied Public Adjusters, were raising the bar for how property claims are handled in this industry. Since 1997, weve advocated for policyholders with expertise, rigor, and integrity. We dont just write estimateswe pursue truth, guide clients, and drive results. Each team of Public Adjusters (PAs) is led by a Manager, Public Adjuster (MPA), who owns the development, execution, and accountability of their unit. If youre a detail-oriented and ambitious professional, this is your next step. Our Core ValuesWe show up with G.R.I.T. Go-Getters Relationship Builders Intelligent Experts Truth Champions RoleThe Property Desk Adjuster is responsible for investigating, evaluating, and assisting in the resolution of property insurance claims on behalf of policyholders from a remote or office-based setting. This role involves direct and consistent contact with clients, collecting and analyzing documentation and facts, determining coverage and ensuring timely and fair resolution of clients claims in accordance with the company guidelines and compliance requirements. You will be a part of daily team learning sessions, weekly 1:1s, and case strategy while holding yourself to the highest professional standards. Youll work closely with the Manager, Public Adjuster, to ensure SOPs, expectations, and performance remain first class for our clients.

Responsibilities

• Handle residential and commercial property claims via phone, email and internal systems.
• Review claims documents, policy forms, photographs, estimates and other supporting documentation during the course of each investigation.
• Determine coverage in accordance with the policy as provided by the insurance carrier.
• Negotiate and resolve matters within designated authority levels.
• Communicate professionally with clients, insurance companies, contractors, and vendors.
• Accurately document claim files with relevant findings.
• Coordinate with Public Adjuster(s) and Manager, Public Adjuster (MPA) to determine strategy for claims resolution.
• Maintain compliance with internal and external compliance standards.
• Meet productivity, quality and customer satisfaction goals.
• Reinforce Allieds G.R.I.T. culture across every interaction and file.

Requirements

• Associates or Bachelors Degree preferred.
• 3-5+ years of experience in property claims adjusting.
• Technical knowledge of property insurance policies, Xactimate, and construction scopes.
• Field inspection and negotiation experience preferred.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft Office and claims management systems.
• Alignment with Allieds claims philosophy and G.R.I.T. core values.

Reports toManager, Public Adjuster (MPA) Growth OpportunitiesHigh-performing MPAs are prime candidates for future roles such as Public Adjuster or leadership positions. Base Salary$50,000 - $85,000 DOE Compensation & Benefits

• Competitive base salary + performance-based bonus tied to team KPIs and Company goals
• Health & dental insurance
• 401(k) with 3% non-elective employer contribution
• Mileage reimbursement and company provided electronic equipment
• Paid holidays and generous PTO
• Training and professional development opportunities

Our Core ValuesWe Show Up with G.R.I.T.Every day. Every decision. Every claim.

• Go-Getters: We pursue truth and fairness with rigor and expertise. We are proactive, responsive, and committed to professional service.
• Relationship Builders: We nurture relationships based on mutual respectchallenging insurers when we must and helping them when we can. All in the spirit of resolving claim matters fairly.
• Intelligent Experts: We work to achieve mastery of our respective crafts, trusting our teammates to do the same. By focusing on core competencies, we create a team stronger than the sum of its parts.
• Truth Champions: We pursue truth above all else. To champion our clients interests most effectively, we seek precisely what is owed. Nothing more, and absolutely nothing less.

Final ThoughtsThis role isnt about coasting on your experienceits about transferring it. Were looking for professionals who obsess over results and seek growth. If thats you, lets talk. This is a remote position. Apply Job! Apply to this Job