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Software Engineer - Customer360 Team

Worldwide Salaried Open

Join Our Team at Southwest Airlines and Shape the Future of Air Travel!

We're seeking a highly skilled and motivated Software Engineer to join our Customer360 team, where you'll play a key role in developing and implementing a Salesforce application that provides a 360-degree view of our customers and their interactions with Southwest Airlines.

Job Summary:

Key Responsibilities:

  • Apply programming skills and knowledge to solve a range of problems and deliver high-quality software solutions
  • Collaborate with other engineers to raise technology and consistently apply best practices
  • Work closely with customers and stakeholders to understand project requirements and communicate project status and proposals
  • Document all aspects of a system or application for future updates and maintenance
  • Determine and evaluate customer needs and develop software to meet those requirements
  • Identify and resolve issues that arise during design, testing, and maintenance processes using problem-solving skills
  • Work in an agile environment to deliver high-quality software and continuously improve technical capabilities

Requirements:

  • Bachelor's degree in Computer Science or related field
  • Intermediate knowledge of software development processes, practices, concepts, and technologies
  • Proficiency in at least one required programming language
  • Experience with Salesforce development, including Lightning Web Components, Apex classes, and Service Cloud
  • Experience with API integration, Java programming, JavaScript, JSON, and DevOps tools such as GIT and SalesforceDX
  • Strong problem-solving skills, with the ability to analyze and manage complex technical issues
  • Excellent communication and collaboration skills, with the ability to guide others and present ideas and strategies to different audiences

What We Offer:

  • Competitive salary: $27/hour
  • Opportunity to work with a high-performing, dynamic team
  • Collaborative and supportive work environment
  • Professional development and growth opportunities
  • Remote work arrangement

How to Apply:

If you're a motivated and talented Software Engineer looking to join a team that's passionate about delivering exceptional customer experiences, apply today and let's build the future together!

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