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Senior User Experience Project Management Analyst

Worldwide Salaried Open

Unlock Your Potential with Verizon

Join our innovative team as a Senior User Experience Project Management Analyst, where you'll play a vital role in transforming the way our legal and security professionals work. As a key member of our Legal & Security's Innovation and Emerging Solutions Team, you'll be responsible for enhancing the efficiency and effectiveness of our teams by designing user-focused legal technology solutions.

About the Role:

In this exciting opportunity, you'll have the chance to:

  • Lead discovery sessions with legal subject matter experts to understand their needs and create user personas, journeys, and wireframes for feedback and prototyping
  • Collaborate with development teams to ensure the implementation of the vision, accounting for stakeholder needs, resources, budgets, and timelines
  • Obtain feedback from stakeholders and iterate on solutions as needed, capturing the value achieved through metrics and reporting mechanisms

What We're Looking For:

To be successful in this role, you'll need:

  • Bachelor's degree or 4+ years of work experience, with 3+ years of relevant experience in user experience and design
  • Experience working with developers and other IT professionals, with a strong understanding of user needs and design principles
  • Excellent communication and project management skills, with the ability to work under pressure and manage multiple projects

Preferred Qualifications:

If you have any of the following, you'll be a standout candidate:

  • Master's degree or certifications in PMP, Agile, Design Thinking, or Facilitation
  • Experience with wireframe and prototyping software, as well as knowledge of digital design principles and technologies like ServiceNow and Contract Lifecycle Management systems
  • A deep understanding of Verizon Legal and a strong ability to conceptualize and present compelling business cases

What We Offer:

At Verizon, we're committed to providing a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. You'll enjoy:

  • A competitive salary and award-winning total rewards package, including health and wellness benefits, short-term incentives, and 401(k) savings plan
  • A hybrid work environment with a defined work location, including work from home and a minimum of 8 assigned office days per month
  • Opportunities for growth and development, with a focus on diversity, equity, and inclusion

How to Apply:

If you're ready to take your career to the next level and make a significant impact, apply now and take the first step towards a rewarding new role.

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