Loss Prevention Customer Service Associate II - Remote

Join the TJX Family and Discover a World of Opportunities!

We are seeking a highly skilled and motivated Loss Prevention Customer Service Associate II to join our team at Marshalls Store 0172 in Dallas, TX. As a key member of our Loss Prevention team, you will play a critical role in preventing loss and dishonesty, while providing exceptional customer service and support to our store teams.

Responsibilities:

• Serve as a visual deterrent to prevent potential loss and dishonesty, while wearing a Body Worn Camera
• Maintain a professional stance in the designated area at the front of the store
• Greet customers, demonstrate courtesy and respect, and respond to customer requests for assistance
• Observe and report any suspicious behavior or critical incidents to LP or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all Company policies and procedures, and document required incidents in AIIM Case Management
• Perform other duties as assigned

Requirements:

• 0-2 years of retail or security experience
• Strong verbal and written communication skills
• Sound decision-making skills and ability to take initiative
• Ability to stand for long periods of time and prioritize/organize workload effectively

What We Offer:

• Competitive salary: $13.05 - $18.25 per hour
• Comprehensive benefits package, including:
• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance

How to Apply:

Don't miss this opportunity to join the TJX family and take the first step towards a rewarding new role. Apply Now