Back

Remote Customer Service Representative - American Airlines

Worldwide Salaried Open

Join Our Team and Take Your Career to New Heights

We're seeking a highly skilled and enthusiastic Customer Service Representative to join our American Airlines team, working remotely from the comfort of your own home. As a key member of our customer-facing team, you will provide exceptional support to our valued customers, ensuring their travel experiences are nothing short of extraordinary.

Job Overview:

  • Company: Workwarp
  • Start Date: Immediate openings available
  • Location: Remote (Norfolk, USA)
  • Compensation: Competitive salary ($20 - $30/hour)
  • Position: Full-time Customer Service Agent

Job Responsibilities:

  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Issue, reissue, and refund traveler tickets, as well as book and confirm flight reservations
  • Rebook travelers on oversold flights and during irregular operations
  • Perform passenger check-in and front seat assignment, as well as resolve oversold seat assignments and issue upgrades
  • Work collaboratively with colleagues to ensure seamless customer experiences
  • Requirements:

    • Bachelor's degree
    • Excellent communication and problem-solving skills
    • Ability to work in a fast-paced environment and adapt to changing situations
    • Bilingual language skills (desired)
    • Valid driver's license (as required by local authorities)
    • Ability to pass a pre-employment drug screen, background check, and fingerprinting (as required)

    What We Offer:

    • Comprehensive health benefits (medical, dental, vision, and prescription)
    • Wellness programs and employee assistance initiatives
    • 401(k) program with company contributions (available after one year)
    • Additional benefits, including pet insurance, hotel discounts, and more
    • Opportunities for professional growth and development

    Diversity and Inclusion:

    Apply Now:

    Apply To This Job Apply for this job

    More jobs

    Join Our Team: American Airlines Customer Service Representative

    Worldwide Salaried

    Remote Project Manager - American Airlines Careers

    Worldwide Salaried

    Senior Analyst - Remote Opportunity with American Airlines ($25/Hour)

    Worldwide Salaried

    Join American Airlines as a Manager - Pilot Offering and Trading Support Group

    Worldwide Salaried

    Senior Project Manager - American Airlines

    Worldwide Salaried

    Job Title: American Airlines Technician - Philadelphia - $28-$40/Hour - Full-Time Opportunity

    Worldwide Salaried

    Job Title: American Airlines Technician - Philadelphia - $28-$40/Hour

    Worldwide Salaried

    Job Title: Associate Developer, IT Applications - American Airlines ($26/Hour) - Remote and Hybrid Work Arrangement

    Worldwide Salaried

    Job Title: Remote Business Analyst - Amdocs Recruitment (Bachelor's and Master's Degree)

    Worldwide Salaried

    Remote Virtual Assistant Opportunity at Amazon - Unlock Your Potential

    Worldwide Salaried

    Apple Remote Jobs Entry-Level $20/Hour – Submit Your Application

    Worldwide Salaried

    (Live Chat Remote Jobs) AT FedEx Part-Time Remote $30/H – Indeed Jobs US

    Worldwide Salaried

    Bilingual (Spanish/English) Customer Success Agent (Remote to Start) - Call Center

    Worldwide Salaried

    Experienced Data Entry Associate – Remote Opportunities at arenaflex

    Worldwide Salaried

    Client Success Account Coordinator

    Worldwide Salaried

    Freelance Product Marketing Manager (B2B SaaS)

    Worldwide Salaried

    Dir/Sr. Director, Regulatory Affairs – New Product Development | Unique Growth Opportunity | International Biotech | RETAINED SEARCH

    Worldwide Salaried

    Experienced Remote Data Entry Specialist – Amazon Work-from-Home Opportunities for Teens

    Worldwide Salaried

    Software Engineer, Data Infrastructure & Acquisition - Winston-Salem, NC, USA

    Worldwide Salaried

    Strategic Alliances Specialist II

    Worldwide Salaried