Remote Customer Service Representative – (Work From Home Job) – Irvine, CA

Company sofa is currently seeking Remote Customer Service Representatives in Irvine, CA. This fully remote role is perfect for individuals who want a dependable work-from-home job while providing excellent support for a fast-growing organization. This opportunity offers flexibility, competitive hourly pay, and full training — ideal for both newcomers to customer service and those with experience. If you live in Irvine and want remote work with growth potential, this is a great opportunity. Key Responsibilities: - Handle customer inquiries through calls, emails, and chat. - Provide updates on orders, resolve shipment issues, and ensure customer satisfaction. - Log interactions in CRM systems with accuracy and professionalism. - Coordinate with internal teams when needed. - Represent the Company sofa brand with a positive attitude. Job Requirements: - Must reside in Irvine, CA, or within the U.S. - High school diploma or GED equivalent. - Excellent communication and interpersonal skills. - Self-motivated and able to work independently. - Previous customer service experience is a plus but not required. Job Benefits: - Fully remote position with Company-provided equipment. - Pay range: $18 to $24 per hour. - Paid training and onboarding. - Health and dental benefits eligibility. - Flexible work schedules. How to Apply: Visit the Company sofa Careers page, search for “Remote Customer Service Representative,” and choose Irvine, CA as your location. Complete the application form and required assessments. Apply Job!