VP of Adoption

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have rasied a total of $83M with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution.

About the Role

We are seeking a VP, Adoption to lead our post-sales organization and drive operational excellence in delivering complex technical implementations involving transitions from traditional CAD tools to Higharc. This role requires someone who can build scalable systems, build and run a pro services P&L, and establish world-class implementation methodologies while maintaining the speed and agility required in our fast-paced startup environment.

Reporting: This role reports directly to the CEO

What You'll Do

• Build a world-class professional services business inside Higharc with scalable systems and methodologies that account for the unique challenges of construction industry technology adoption. Enable rapid growth while maintaining operational excellence. Manage as a stand-alone P&L.

• Oversee enterprise-grade implementations of Higharc’s web-based BIM system for production homebuilders — create the playbooks and project management norms for rapidly and predictably transitioning customers from traditional “pen and paper” processes to Higharc

• Develop high-performing teams including second level managers, implementation leads, specialists, and trainers. Drive accountability through clear KPIs, measurable ROI, SOPs, and cross-training programs. Advocate for the use of AI, automation, and non-conventional approaches to continually improve processes & reduce adoption time.

• Lead strategy and growth for adoption, running experiments with consulting, training, and managed services offerings (eg. drafting and design); help builders ship more homes, faster, with less waste

• Collaborate closely with product managers to represent the voice of the customer in product strategy and development, ensuring user needs are translated into feature requirements that drive customer success.

• Develop comprehensive training and adoption programs that ensure customers can fully leverage Higharc's advanced capabilities including AI and automation

What You'll Bring

Core Experience

• 10+ years leading complex technical implementations in BIM, AEC software, construction technology, or similarly disruptive enterprise platforms

• Proven P&L management experience with accountability for business unit profitability, resource optimization, and scalable growth

• Professional services leadership with demonstrated success building consulting, training, and managed services organizations

• Track record in startup or high-growth environments where you've driven significant operational transformation under pressure

• Experience managing distributed teams composed of 40+ employees based across the US and abroad

Technical & Industry Expertise

• Deep understanding of AEC workflows and the challenges of migrating from legacy systems (CAD, manual processes) to modern platforms

• Experience with disruptive technology adoption in traditional industries, particularly construction, manufacturing, or engineering

• Knowledge of BIM implementations, integrations, and the technical complexities of construction software deployments

• Understanding of homebuilding operations and production builder workflows preferred

Leadership & Business Acumen

• Exceptional change management skills with experience leading teams through significant operational and cultural transformation

• Strong business discipline with ability to drive efficiency improvements, cost optimization, and process standardization

• Data-driven leadership approach with experience establishing metrics, dashboards, and performance management systems

• Executive presence and communication with ability to present to C-suite stakeholders and manage complex client relationships

Innovation & Problem-Solving Excellence

• Drive process innovation with demonstrated ability to optimize workflows for improved efficiency and scalability

• Apply systems thinking to complex operational challenges and implementation design

• Balance startup agility with enterprise-grade execution standards and quality delivery

Focus relentlessly on customer outcomes and measurable business impact

Higharc has been remote first since our founding in 2018. We offer flexible hours so you can do your best work without missing out on life. Higharc offers competitive salaries with significant equity, in a fast-growing, well-funded company. Personal healthiness is an important value for us- we provide comprehensive medical, dental, and vision coverage, with unlimited PTO, and meaningful maternity/paternity leave. You'll also have access to other big-company benefits such like short and long-term disability plans and a 401K. Haven't worked remotely before? We provide a stipend to create the ideal home office.