[Remote] Manager, Product Compliance - Money Products

Note: The job is a remote job and is open to candidates in USA. DoorDash’s Legal Team is known for its collaborative approach, and they are seeking a Product Compliance Manager to support compliance strategy for their merchant capital program. The role involves partnering cross-functionally to ensure products meet regulatory obligations while enabling business success.

Responsibilities

• Stay current on regulatory changes, enforcement trends, and industry best practices affecting business-facing financial products
• Translate legal and regulatory requirements into operational guidance and product specifications
• Support audits, bank partner requests, and regulatory testing related to the DoorDash merchant program
• Develop and maintain policies and procedures related to merchant lending regulatory compliance as well as card networks and bank partner requirements
• Develop and support governance functions such as testing, issue management, and compliance reviews
• Support customer service on complaints related to DoorDash Merchant workstreams, advise on resolution, including corrective action, where appropriate
• Conduct and/or manage compliance assessments and contribute to the design of scalable, risk-based controls
• Identify control gaps and support remediation plans in partnership with cross-functional teams

Skills

• 6+ years of experience in regulatory compliance in the financial services industry, preferably fintech, with a focus on commercial and revenue-based financing
• Strong understanding of federal and state regulations related to financial products, such as BSA/AML, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), Equal Credit Opportunity Act (ECOA) and Regulation B, and state commercial finance disclosure laws
• Experience maintaining a fintech compliance program, bank partnerships and third party vendors
• Ability to work well with ambiguity and synthesize large amounts of complex information
• Strong communication skills (both written and verbal)
• Exceptional judgment and integrity, ability to handle complex matters independently, and product-minded approach to compliance
• Excellent analytical and problem-solving skills
• Detail-oriented, accurate, organized, and able to set priorities
• Relevant certifications (e.g., Certified Regulatory Compliance Manager (CRCM))

Benefits

• Opportunities for equity grants
• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program
• Flexible paid time off/vacation, plus 80 hours of paid sick time per year (For salaried roles)
• Vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week) (For hourly roles)
• Paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week) (For hourly roles)

Company Overview

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