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[Remote] Product Designer, Unsecured Lending

Worldwide Salaried Open

Note: The job is a remote job and is open to candidates in USA. Upstart is a leading AI lending marketplace focused on reducing the cost and complexity of borrowing for Americans. The Product Designer for Unsecured Lending will design end-to-end user experiences for borrower-facing flows, translating product requirements into high-quality designs that impact millions of borrower interactions.

Responsibilities

  • Design end-to-end user experiences across borrower-facing flows
  • Translate product requirements into wireframes, interactive prototypes, and high-fidelity visual designs
  • Collaborate with product managers and engineers to align on scope, constraints, and implementation details
  • Deliver production-ready designs and ensure design intent is preserved through development handoff
  • Incorporate user feedback, data insights, and stakeholder input to iterate on designs
  • Partner with adjacent teams (e.g., Growth) to ensure seamless experiences across the borrower journey

Skills

  • 3+ years of product design experience, owning small-to-medium projects end-to-end
  • End-to-end design: problem/goal definition, rapid user testing and user research, wireframing and strong iterative instincts, interaction and visual design including strong typography skills, running an articulate and repeatable user-centered design process
  • Proficiency in Figma, strong fluency in GenAI tools
  • Gives, receives, and incorporates feedback at each stage
  • Gets stakeholder buy-in; delivers smooth design handoffs where resolution matches design intent
  • Understands business context at a high level and how design impacts it
  • Fluency in working within design systems
  • Experience with complex multi-step flows with branching outcomes and plentiful edge cases (applications, forms, comparison tools)
  • Strong familiarity with contributing to or advancing design systems
  • Experience in Fintech, lending, insurance, or other heavily regulated consumer products
  • Experience working in a triad model (PM/Eng/Design)

Benefits

  • Target bonuses
  • Equity compensation
  • Generous benefits packages (including medical, dental, vision, and 401k)
  • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
  • Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
  • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
  • Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
  • Health Savings Account contributions from Upstart for eligible plans (US only)
  • Income protection benefits, including life insurance and disability coverage for added financial security
  • Paid time off, sick leave, and company holidays, in line with local requirements
  • Paid family and parental leave to support caregiving and major life moments (duration varies by country)
  • Family-centered benefits to support fertility, parenthood, and caregiving needs
  • Employee Assistance Program (EAP) offering mental health support and life-centered resources
  • Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
  • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
  • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
  • Connection and community through team events, all-company updates, and employee resource groups (ERGs)
  • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

Company Overview

  • Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. It was founded in 2012, and is headquartered in San Mateo, California, USA, with a workforce of 1001-5000 employees. Its website is https://upstart.com/about.
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